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Patient Ratings | ||||||||||||
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By: | Anonymous |
| Apr 21 2022 | |||
I hadn't seen an optician for years but went to Sanders early November 2020. Brilliant experience, the attention to detail and care I received was superb. I had several pairs of glasses made for me and the lady who helped me choose the frames was excellent, extremely knowledable. A little while back one of the frames lost one of its hinges. I took the specs back to Sanders on Tuesday, fearing that they are beyond repair (Zeiss lenses!). To my utter surprise the super friendly lady said that it wouldn't be a problem. We got a call yesterday to say that they were ready! In short I am delighted and amazed at the service this optician provides, the super friendliness of all the staff and their knowledge! Comes highly recommended! |
By: | mitchison |
| Jun 20 2018 | |||
I was on holiday in Cornwall when I experienced severe pain and irritation in my left eye. My only relief was to keep it closed.
I phoned Sanders and the very helpful receptionist said she would call back if they could fit me in for an emergency apt. This she did. The next day, after following the clear directions, I arrived to be greeted warmly by the optician who diagnosed ingrowing eye lashes. Within minutes they were removed and perfect vision restored.
I came away not only pain free but with a written explanation of the problem and how it might be treated in the future should it happen again.
I consider this visit to be an unexpected, but enjoyable, part of my holiday and would highly recommend Sanders in Wadebridge. |
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