Following a recent visit I would like to share my belief that the service provided is second to none. All staff were courteous, professional as well as kind and caring. I have a brain injury and my examination was thorough and detailed and the optician was very knowledgeable. Furthermore, everyone was so kind. I wouldn't hesitate to recommend them.
Original Comment Report...

Yesterday I rang to book into this optician for the following day and was given 2 options choosing the later afternoon one. I was advised the town centre would be busy due to the may fair so far so good. Today I attended the opticians to find they didn't have a booking for me today but for next week, the receptionist who spoke to me the day before was resolute it was my fault and their customer skill atrocious, which is a shame as until now I had purchased a pair of Tiffany glasses as well as new lens for raybans . However after today and the deplorable customer service they will no longer have my future custom. Always double check yr appointment times.
Original Comment Report...

Totally professional from start to finish. Appointments met on time, absolutely thorough examinations and all the latest equipment. Nothing is too much trouble, even down to the adjustment of spectacles after the event, and in some cases a miraculous repair to save a pair of damaged .specs! I use them for sight testing and for testing the suitability of contact lens wearing. A personal service from an independent organisation deserving of the highest accolade.
Original Comment Report...