Well Plymouth - Bampfylde Way

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  • Pharmacy Information
  • We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.

    Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.

    Our pharmacies

    We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.

    As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.

    Well Plymouth - Bampfylde Way is a pharmacy near Devon and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 7 reviews with a rating of 3 out of 5.
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  • Pharmacy Services
    • (NHS): Domiciliary support service
    • (NHS): Inhaler technique service
    • (NHS): Medication review service
    • (NHS): Post-discharge support
    • (NHS): Supervised consumption of medicines
    • (Non-NHS): Blood pressure monitoring
    • (Non-NHS): Healthcheck
    • (Non-NHS): Inhaler technique service
    • (Non-NHS): Seasonal flu vaccination service (not at risk groups)
    • (Non-NHS): Stop smoking service
    • (Non-NHS): Vaccination service
    • (Non-NHS): Weight management
    • Appliance dispensing
    • Appointment booking available for consultations
    • Appointment booking for consultations not required
    • Inhaler recycling
    • Medicines use review (MUR) service
    • New medicine service
    • Prescription collection from local General Practices
    • Private consultation room
    • Public Health
    • Seasonal flu vaccination service (at risk groups)
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  • Patient Ratings

    Excellent
    3

    Good
    1

    Ok
     

    Poor
    1

    Terrible
    2

  •  Patient Reviews

    Well Plymouth - Bampfylde Way
    provider logoBy:DJ
    Rating:..Star Rating
    May 23 2019

    Have been in a lot of pain with a foot infection and the doctor sent my prescription electronically to the pharmacy , however the antibiotics were making me feel dreadful so I rang the pharmacy for advice and was told they would contact surgery for an alternative medicine , and within two hours I had a call to say my new prescription was ready , I was so grateful to the shop manager whom I felt gave excellent customer service especially as now a few hours later I am starting to feel a little better, so thank you to all the staff at this friendly little pharmacy
    Original Comment Report...

    Reply from Well Plymouth - Bampfylde Way
    Tue, 28 May 2019 17:05:46 +0100

    Hello, Thank you for your message informing us of the great service you received, from our Well Plymouth - Bampfylde Way. We appreciate this feedback and this will be passed over to the branch team to ensure they are aware too. Their Regional Manager has already been informed and they will acknowledge this directly with the branch manager and their colleagues. I will highlight how the branch was able to assist you in obtaining an alternative prescription in a short amount of time, and how this had you feeling better within a few hours. It is great to hear how the staff went above and beyond, and how friendly they always are at the pharmacy. Thank you again for bringing this to our attention. You can always contact us directly by emailing yourexperience@well.co.uk. Kind Regards, Pharmacy Superintendent's Team

    Well Plymouth - Bampfylde Way
    provider logoBy:Anonymous
    Rating:..Star Rating
    Jan 16 2018

    I've visited this pharmacy on various occasions and always found the pharmacist very knowledgeable in current medications am on and other members of staff very friendly and accommodating.
    Original Comment Report...

    Reply from Well Plymouth - Bampfylde Way
    Thu, 18 Jan 2018 12:08:54 Z

    Thank you for your message in which you highlight the praiseworthy service you receive from our colleagues at Well Plymouth - Bampfylde Way. I can assure you that your feedback will be passed on to the branch team and highlighted to the Regional Development Manager (RDM), the latter of whom is responsible for our pharmacies in the area, as I am sure they will be delighted to hear what a good service they provide. Kind regards, Pharmacy Superintendent’s Team

    Well Plymouth - Bampfylde Way
    provider logoBy:Anonymous
    Rating:..Star Rating
    Jan 2 2018

    Staff were very rude to me and took for ages getting my prescripion becaue they were chatting to each other! so rude!
    Original Comment Report...

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    Well Plymouth - Bampfylde Way, 6 Bampfylde Way,Plymouth,PL6 6SW

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