We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.
Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.
Our pharmacies
We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.
As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.
Well Wymondham - Market Street is a pharmacy near Norfolk and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 7 reviews with a rating of 3 out of 5.
Pharmacy Services
(NHS): Chlamydia screening and treatment
(NHS): Condom supply
(NHS): Domiciliary support service
(NHS): Emergency contraception
(NHS): Inhaler technique service
(NHS): Medication review service
(NHS): Needle and syringe exchange
(NHS): Post-discharge support
(NHS): Stop smoking service
(NHS): Stop smoking voucher service
(NHS): Supervised consumption of medicines
(Non-NHS): Blood pressure monitoring
(Non-NHS): Healthcheck
(Non-NHS): Inhaler technique service
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Stop smoking service
(Non-NHS): Vaccination service
(Non-NHS): Weight management
Appliance dispensing
Appointment booking available for consultations
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Private consultation room
Public Health
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
4
Good
Ok
Poor
Terrible
3
Patient Reviews
Well Wymondham - Market Street
By:
Anonymous
Rating:..
Aug 14 2017
what is the good putting the pills in tray if you don't make the effort to give them this is not
just me it's most people who are standing there plus most of wymondham Original Comment Report...
Reply from Well Wymondham - Market Street Tue, 15 Aug 2017 08:51:23 +0100
Dear Sir/Madam,
Thank you very much for taking the time to share your disappointing experience. Please may I take this opportunity to apologise for the lapse in customer service you received at this store.
I would like to assure you that customer service is of paramount importance to us and we take all feedback extremely seriously so that we are able to look at the ways in which we can improve our service. This feedback is extremely valuable in allowing for us to make the necessary changes to improve our service.
Thank you once again.
Well Wymondham - Market Street
By:
Anonymous
Rating:..
Jul 11 2017
Rating without comment
Well Wymondham - Market Street
By:
A Stanos
Rating:..
Apr 18 2017
Unfortunately in Wymonhdam we only have a choice of 2 pharmacies, this one (Well) l and one other. If you want to be treated with little or no respect, looked down on and made to wait for an infinity before you receive your medicine, this is the place to go. Appalling service and the staff are so unfriendly! Its almost as though they dont really want to be there and find anyone coming through the door a nuisance. Wont be going back there. Original Comment Report...
Reply from Well Wymondham - Market Street Thu, 20 Apr 2017 13:45:42 +0100
Dear A Santos,
Thank you for your email below detailing your experience while visiting our pharmacy. I would like to apologise for any upset and inconvenience that may have been caused and thank you for bringing this to our attention and providing us with the opportunity to put this right.
Please be assured that customer service is of paramount importance to us and we welcome all feedback, to ensure we are delivering an expert and professional service and are providing the best possible experience to our customers.
All feedback and incidents are recorded on our database which is reviewed and evaluated on a regular basis and allows us to monitor the quality of service we provide and to take action where required.
We will share your experience with the Regional Development Manager who is responsible for the branch and who will follow up with the branch team to ensure that appropriate action is taken to improve the customer service in the future.
Once again I would like to offer my apologies and assurance that your feedback will be followed up. Should you have any further concerns please do not hesitate to contact me or one of my colleagues in the Superintendent’s Team by emailing yourexperience@well.co.uk.
Kind regards,
Well Pharmacy Superintendent's Team
