I visited the pharmacy yesterday afternoon to pick up a prescription and had an unusual terrible experience with the lady behind the counter. She was abrupt, rude and patronising when I tried to ask her about a minor change that had happened to the way I collect my prescription. She started off rudely when she asked for my details but she slipped up her words so when I answered her exact question she said no I meant... but did so in a very patronising tone and her excuse was that she had never seen me before which I didn't understand why that related to anything. She did this in front of the lead Pharmacist and he even looked up when her tone changed. I was reluctant to ask her for more details pertaining to my prescription as I did not want to interact with her for fear of further rude treatment. I hope the staff take customer service and respectful treatment very seriously and that this was just a one off because if I see her behind the counter in the future I will try to avoid her at all costs. This has left a very sour taste in my mouth and I will leave this review where ever I can so that others can be prepared should they use this pharmacy.
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