Well Carlisle - North Carlisle Medical Centre

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  • Pharmacy Information
  • We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.

    Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.

    Our pharmacies

    We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.

    As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.

    Well Carlisle - North Carlisle Medical Centre is a pharmacy near Carlisle and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 12 reviews with a rating of 3 out of 5.
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  • Pharmacy Services
    • (NHS): Domiciliary support service
    • (NHS): Emergency contraception
    • (NHS): Gluten-free food service
    • (NHS): Inhaler technique service
    • (NHS): Medication review service
    • (NHS): Minor ailment service
    • (NHS): Post-discharge support
    • (NHS): Stop smoking service
    • (NHS): Supervised consumption of medicines
    • (Non-NHS): Blood pressure monitoring
    • (Non-NHS): Healthcheck
    • (Non-NHS): Inhaler technique service
    • (Non-NHS): Seasonal flu vaccination service (not at risk groups)
    • (Non-NHS): Stop smoking service
    • (Non-NHS): Vaccination service
    • (Non-NHS): Weight management
    • Appliance dispensing
    • Appointment booking available for consultations
    • Appointment booking for consultations not required
    • Medicines use review (MUR) service
    • New medicine service
    • Prescription collection from local General Practices
    • Private consultation room
    • Public Health
    • Seasonal flu vaccination service (at risk groups)
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  • Patient Ratings

    Excellent
    4

    Good
     

    Ok
    1

    Poor
    2

    Terrible
    7

  •  Patient Reviews

    Well Carlisle - North Carlisle Medical Centre
    provider logoBy:Anonymous
    Rating:..Star Rating
    Apr 17 2023

    Having given 2 weeks notice for repeat prescriptions my husband went to collect for me today and was told that the main item on there was not available as they had none in stock. Regularly have to go back to complete my request. I appreciate that they are busy, but the continual hassles make for a poor experience. Seriously thinking of changing, and dread to think what it is like for people who don't have a car or someone who can go for them.

    Well Carlisle - North Carlisle Medical Centre
    provider logoBy:Anonymous
    Rating:..Star Rating
    Jun 13 2021

    This must be the worst pharmacy in Carlisle. My housebound mother is supposed to have weekly medication delivered and they mess it up every time. They take forever to answer the phone and if you go in they are always short of something in the prescription so need to go back. Other places are equally busy and short staffed but don’t have the total lack of organisation and common sense of this place. Even my doctor said not to use them!

    Well Carlisle - North Carlisle Medical Centre
    provider logoBy:JR
    Rating:..Star Rating
    Jan 14 2018

    Although extremely busy at peak times, I recommend this pharmacy. The staff are friendly and work hard to provide an efficient service. The pharmacist is approachable and knowledgable. I rarely use any other.
    Original Comment Report...

    Reply from Well Carlisle - North Carlisle Medical Centre
    Tue, 16 Jan 2018 16:15:01 Z

    Dear Sir/Madam, Thanks for taking the time to tell me about the great service you received from our store team at Carlisle - North Carlisle We always aim to provide a high standard of care however it's always very rewarding when our customers recognise this. I'll make sure your feedback is shared with the store team and their Regional Manager who I know will want to congratulate them personally. Once again, thank you very much for your feedback.

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    Well Carlisle - North Carlisle Medical Centre, North Carlisle Medical Centre,Eden Street,Carlisle,CA3 9JZ

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