We've made it our mission to take the hassle out of prescriptions. To do this, we're changing how we work so that we can give you more choice in how you get your medicines.
Whether you're under the weather or on long-term medicines, managing and collecting your prescriptions can add unnecessary extra stress. In the UK, the pharmacy model hasn't really moved on in the last 70 years, and we're working to change that.
Our pharmacies
We're developing a new store model which focuses on the things that matter most to our customers and fundamentally changes how our pharmacy teams work. We've redesigned the dispensing process and introduced new stock monitoring measures so that you don't have to wait for your medicines, and we've freed up our pharmacists to spend more time helping our customers.
As part of this, we're also bringing new technology into our pharmacies. This includes 24/7 prescription pick-up machines – meaning you can collect your medicine any time, day or night – and a text notification service, so we can let you know when your prescription is ready to collect.
Well North Walsham - Market Place is a pharmacy near Norfolk and provides a list of NHS and Non NHS services listed below if available. The pharmacy has 2 reviews with a rating of 3 out of 5.
Pharmacy Services
(NHS): Chlamydia screening and treatment
(NHS): Condom supply
(NHS): Domiciliary support service
(NHS): Emergency contraception
(NHS): Inhaler technique service
(NHS): Medication review service
(NHS): Needle and syringe exchange
(NHS): Post-discharge support
(NHS): Stop smoking service
(NHS): Stop smoking voucher service
(NHS): Supervised consumption of medicines
(Non-NHS): Blood pressure monitoring
(Non-NHS): Healthcheck
(Non-NHS): Inhaler technique service
(Non-NHS): Seasonal flu vaccination service (not at risk groups)
(Non-NHS): Stop smoking service
(Non-NHS): Vaccination service
(Non-NHS): Weight management
Appliance dispensing
Appointment booking available for consultations
Appointment booking for consultations not required
Medicines use review (MUR) service
New medicine service
Prescription collection from local General Practices
Private consultation room
Public Health
Seasonal flu vaccination service (at risk groups)
Care Provider Location and near by additional services
Patient Ratings
Excellent
1
Good
Ok
Poor
Terrible
1
Patient Reviews
Well North Walsham - Market Place
By:
Anonymous
Rating:..
Nov 19 2016
This is just one of my local pharmacies but I always use it as the staff are always happy and friendly. Nothing is too much trouble and if they don't have something in stock that you want they will go out of their way to get it in for you. Great prescription service too. Deliveries for those that can't get in to the shop is very helpful. Original Comment Report...
Reply from Well North Walsham - Market Place Tue, 29 Nov 2016 23:52:42 Z
Dear Sir/ Madam
Thank you very much for your kind comments. I will pass your feedback onto the team and their Regional Development Manager and I am sure they will be delighted to receive the news.
Kind regards
Wendy
Well North Walsham - Market Place
By:
Anonymous
Rating:..
Oct 9 2017
I called in today as I was in town and felt so sick and shakey I couldn't walk home. I was practically in tears I went in and asked if they could please call me a taxi (very embarrassing for me) The staff just looked at me and said they weren't from around the area, They didn't show any empathy or check how I was I said forget it I'll Google it and order myself (i have jist moved to the area so dont know any taxis)I am very disappointed that the one place I though would help me in my desperation and feeling so sick I couldn't walk failed to show such lack of care. Original Comment Report...
Reply from Well North Walsham - Market Place Thu, 19 Oct 2017 10:01:09 +0100
Dear Sir/Madam,
Thank you very much for taking the time to share your disappointing experience. Please may I take this opportunity to apologise for the lack of empathy shown by our team in this store. I am very sorry that they failed to identify the urgency of your needs and act appropriately. I do hope you are now feeling much better.
I would like to assure you that customer service is of paramount importance to us and we take all feedback extremely seriously so that we are able to look at the ways in which we can improve our service. This feedback is extremely valuable in allowing for us to make the necessary changes to improve our service. Thank you once again.
I will be making our Regional Manager aware who is responsible for this store to address your concerns with the team also.
Kind Regards,
Simon
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