I have tried month on month to pick up medication for my mother from Day Lewis Pharmacy on Granstand Rd and I can quite honestly say they are one of the worst pharmacies in Hereford. They hardly ever fulfil the prescription requirement, tell you to go back on certain days and still don't have the items. Awful service, usually with a very long line of people waiting considering how many staff are working inside. Service very slow and not helpful. Finally gave up with them and sourced a pharmacy that knew how to get medication to the patients in a timely manner.

This pharmacy must be the worst in Herefordshire as the service is terrible. Every time my prescription goes to the pharmacy I have to wait days for it to be ready and even after a week I have then gone to collect my medicines and they are still not ready and I have to wait. There is also problems with items not been in stock and having to wait yet again and return time and time again to get them. Noone seems to know what they are doing and even though they have plenty of staff the time you have to wait gets longer and longer. There is a definite need for change and would discourage anyone from using the pharmacy due to the above They obviously need a good management team.