Claremont Care Home is a privately owned residential home for older people. The home accommodates up to 24 residents in 22 single and 1 shared rooms. It is situated on a main road and has small car parks to the front and rear of the premises.
Care location and near by additional services
Claremont Care Home
Apr 13 2018
I feel compelled to compliment a member of staff for making me feel at ease when I made an enquiry over the phone on Monday morning 9/4/18 about my mum needing to go in to a home due to a decline in her dementia.
I had spent a weekend in hospital due to mum being dehydrated and was feeling mentally exhausted but this member of staff's phone call manner made me feel at ease,so much so I met with her the same day where she invited me into her office made me a cup of tea. She listened well and answered my questions honestly and with compassion.
I was introduced to her colleagues given a tour and invited to come back with mum and we can stay for lunch!
I noted the residents all looked relaxed and I noticed. warm interactions between carers and residents.
On departure I felt no desire to view other care homes, Original Comment Report...
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