Oakhill House Care Home | ||
Eady Close, Horsham, RH13 5NA | ||
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Care Home Information |
Oakhill House Care Home is a provider of care near Horsham and provides a list of services and facilities listed below if available. This provider has 1 reviews with a rating of 1 out of 5. |
Care Home Services |
Care Home Type | : | with nursing |
Patient Ratings | ||||||||||||
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By: | Anonymous |
| May 15 2017 | |||
I am pleased to say we have removed my relative from this home. The care staff are lovely, but it is inadequately staffed and badly managed. Those who do work there cannot possibly provide anything like a good enough service. In the time my relative was there they never went out and there was no activity coordinator employed. Poor residents just sit around all day staring at nothing.
The food is really poor and the level of hygiene and cleanliness was quite frightening. Soiled nappies left in corners, soiling of taps, bedding and bathrooms undealt with. Floors sticky from drinks and food debris. Strong smells everywhere and residents not washed. Reply from Oakhill House Care Home Mon, 29 Jan 2018 16:50:40 Z It is always disappointing to hear about anyone having a negative experience at one of our homes. It would be really helpful to us if we could find out more information so that we can make any necessary changes or improvements to our service. We’d be extremely grateful if you could contact us so that we can discuss your experience in more detail. Please call our Careline Advisor on 0333 999 8699 or if you prefer please email us at careline@hc-one.co.uk and we will get back to you promptly. |
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