Elmstead Surgery |
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Elmstead Surgery is a GP Practice in Colchester and provides a list of services listed below if available. This GP practice has 1 reviews with a rating of 1 out of 5. |
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Patient Reviews
 | By: | Anonymous |
| Aug 2 2019 | ||
Sometimes, one person's actions can ruin an organisation's reputation and standing either in the community or in a person's eyes. For me it was the practice manager's actions - but which were backed by a GP. The practice made a mistake - instead of owning up and admitting this, they stood fast and huddled together. This is not what I'd expect from a medical provider. I complained and they were able to carry out their own investigation (yes, you read that right: the practice manager was able to investigate her own actions!). I find this conspiratorial nature very concerning. The practice staff in general are hard working, diligent, extremely friendly and deserve praise - so it is only the personal gain drive and unashamed arrogance of the practice manager and the leadership GPs (very pompous and full of self importance) that let this surgery down. A real shame. | ||||||
