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Great Bentley Surgery is a GP Practice in Colchester and provides a list of services listed below if available. This GP practice has 16 reviews with a rating of 4 out of 5 and a CQC rating of Good. |
Provider Services | ||||
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The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Great Bentley Surgery is doing in areas that may be important to you. |
Health Metric | Detail | Indicator |
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Cervical Screening Ages 25 to 49 | 1,104 individuals have been screened out of a possible 1,353 eligible people.A total of 81.6% of possible patients have been screened which is above the required mimimum standard. | 1,104 |
Cervical Screening Ages 50 to 64 | 944 individuals have been screened out of a possible 1,164 eligible people.A total of 81.1% of possible patients have been screened which is above the required mimimum standard. | 944 |
Overall number of GP appointments | 5,290 Number of appointments in Aug 2023 from a practice list size of 10,976 patients | 5,290 |
Face to face appointments | 3,204 Face to Face appointments in Aug 2023 which is 60.6% of the total number of appointments. | 3,204 |
Home Visits | 56 Home Visits in Aug 2023 which is 1.1% of the total number of appointments. | 56 |
Telephone appointments | 2,030 Telephone appointments in Aug 2023 which is 38.4% of the total number of appointments. | 2,030 |
Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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By: | Anonymous |
| Sep 11 2019 | |||
My son and I attended our review this afternoon where as always we were treated with a friendly, knowledgeable and helpful manor by the nurse.
I hope that our comments will be acknowledged and passed on.
We always find the doctors and staff kind and caring! |
By: | Anonymous |
| Aug 27 2019 | |||
I have been most impressed with joining the surgery, the receptionists was very informative and provided me with all the information I needed to join the surgery (which s very refreshing due to my past surgery not being any where as helpful or supportive). I was invited in and supported through completing all the necessary forms. I recently found out I was pregnant and the receptionist ensured I had all the information I needed. They assured me I would see a Dr. for my first appointment which was very encouraging as a first time mum. Then at my Dr.s appt it was slightly late which I was instantly apologised to about but it really didn't matter to me due to the fantastic service I got. My Dr. spoke to me like an equal with great humour and I spent majority of the appointment in laughter, and as a psychiatric nurse it was impressive to see how much info my Dr obtained from me within a 5 min relaxed chat- very impressed. Really made my day and I was comforted by her realistic and friendly approach, she assured me that between us we will manage my pregnancy and any concerns the process of calling triage which also calmed some anxieties and I felt less alone and very well supported. Most impressed! Just what G.P's should be like. I hope she is aware of how impressed I am! |
By: | Anonymous |
| Jul 22 2019 | |||
I have recently been involved with this practice to address a few health issues with my mother-in -law ( who is GP phobic!) I have worked in the NHS for 38 years and have met all types of health professional, but I can honestly say this GP surgery has got it just right. My interaction started with the friendly helpful receptionist followed by a GP phone consultation and then a swift collection of antibiotics. A week later a GP appointment that was both thorough and caring, followed by the HCA and Nurse who gently tried to get some bloods from very difficult veins. Every-one I have met has been kind and gone that extra mile to make her visit one that she 'enjoyed'. There is obviously true leadership and team involvement, other GP practices could learn from this flagship surgery. Thanks team...................keep up the good work, it is appreciated. |
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