Hillcrest Surgery |
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3.8 
57 Reviews Hillcrest Surgery 337 Uxbridge Road, Acton/Ealing, ActonEaling, London W3 9RA Phone : Web :http://www.hillcrestsurger.. Email :. EPS : Available .... CQC : 
Status : Open
Hillcrest Surgery is a GP Practice in London and provides a list of services listed below if available. This GP practice has 56 reviews with a rating of 3.8 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Hillcrest Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 952 individuals have been screened out of a possible 1,885 eligible people.A total of 50.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 556 people to hit the required 80% screening target. | 952 |
| Cervical Screening Ages 50 to 64 | 520 individuals have been screened out of a possible 778 eligible people.A total of 66.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 103 people to hit the required 80% screening target. | 520 |
| Overall number of GP appointments | 3,538 Number of appointments in Aug 2023 from a practice list size of 9,403 patients | 3,538 |
| Face to face appointments | 2,112 Face to Face appointments in Aug 2023 which is 59.7% of the total number of appointments. | 2,112 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 1,344 Telephone appointments in Aug 2023 which is 38% of the total number of appointments. | 1,344 |
| Unknown appointments | 80 Unknown appointments in Aug 2023 which is 2.3% of the total number of appointments. | 80 |
| Video call appointments | 2 Video call appointments in Aug 2023 which is 0.1% of the total number of appointments. | 2 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Oct 4 2023 | ||
Top notch doctors and service. Had superb care for over five years through thick and this. Never have to wait long and referrals and treatment happen swiftly. Reception super helpful and I’ve noticed better service from reception recently. Thank you, all. | ||||||
| By: | Anonymous |
| Jul 4 2023 | ||
Terrible service, non caring staff. It is as if they are doing you a favour not their jobs. The staff generally got 'cant be bothered attitude. The nurse I saw was good - she was head and shoulders above everyone there. Trying to make an appointment is a nightmare - they just simply don't care about their patients and they show it. | ||||||
| By: | Brian D |
| Jul 6 2022 | ||
I have left favourable reviews before but this week they excelled : Friday evening I felt really unwell, Saturday morning I was on to 111 & spoke to the firsts stage Triage medic - then the Clinician called back & then the duty GP called me back over the weekend. He made recommendations, issued prescription direct to my local pharmacy & said he would email Hillcrest & my GP, who he knows & also spoke highly of. Early Monday morning there was an email waiting for me from my GP to go in for an emergency appointment, the surgery called me with a time & I was seen. Tuesday morning I had a phone call with Hillcrest's duty GP & again Wednesday morning & happily the problem has resolved & passed. Hillcrest is a large teaching practice yet their care, attention & ability to re-assure any patient immediately is beyond any reasonable expectations. You would not get this degree of speed & help in the top Harley Street private clinics : They are too busy tidying the glossy magazines & re-arranging the flowers ! | ||||||
