Holly Road Medical Centre |
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2.7 
14 Reviews Holly Road Medical Centre 2A Holly Road, Chiswick, London, Greater London, W4 1NU Phone : Web :http://www.hollyroadmedica.. Email :. EPS : Available .... CQC : 
Status :
Holly Road Medical Centre is a GP Practice in London and provides a list of services listed below if available. This GP practice has 14 reviews with a rating of 2.7 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Holly Road Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 397 individuals have been screened out of a possible 720 eligible people.A total of 55.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 179 people to hit the required 80% screening target. | 397 |
| Cervical Screening Ages 50 to 64 | 220 individuals have been screened out of a possible 320 eligible people.A total of 68.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 36 people to hit the required 80% screening target. | 220 |
| Overall number of GP appointments | 1,424 Number of appointments in Aug 2023 from a practice list size of 3,791 patients | 1,424 |
| Face to face appointments | 1,289 Face to Face appointments in Aug 2023 which is 90.5% of the total number of appointments. | 1,289 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 116 Telephone appointments in Aug 2023 which is 8.1% of the total number of appointments. | 116 |
| Unknown appointments | 19 Unknown appointments in Aug 2023 which is 1.3% of the total number of appointments. | 19 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Apr 24 2019 | ||
This review is in connection with a consultation i had with a health professional and the consultation was in relation to my general health. This review is also in connection with my experience of engaging with a receptionist. The health professional called out my name and gave me a smile. The health professional was punctual. The room where i had the consultation appeared to be clean and was tidy. Most of the consultation involved the health professional asking me a series of questions. I felt uncomfortable concerning one of the questions that i was asked. After i would politely give my answer to the health professional's question, the health professional would use a computer keyboard in order to record my answer. The health professional directed a remark at me and i believe that the remark was an inappropriate remark. I feel unhappy in relation to the remark. The health professional told me that i could obtain a 'consultation information sheet' at reception and my consultation concluded. I engaged with a receptionist and politely asked the receptionist for a 'consultation information sheet'. The receptionist fulfilled my request. The receptionist directed a remark at me and i believe that the remark was an inappropriate remark. I feel disappointment and unhappy in relation to the remark. The receptionist then passed me something and also communicated an instruction to me. I have asked myself if the receptionist was acting unreasonably towards me because the instruction was in a form that was difficult for me to understand. Consequently, there was a misunderstanding between us. The receptionist then directed a remark at me and i felt upset. My visit to the medical centre concluded. | ||||||
| By: | Anonymous |
| Apr 10 2019 | ||
This review is in connection with treatment that i required. The nurse called out my name. At the beginning, the nurse asked me how i was. I answered politely and then reciprocated the nurse's question. The room where i was administered treatment appeared to be clean and was tidy. The nurse asked me to confirm the reason for my appointment and i politely answered the question. The nurse directed a facial expression at me and i felt uncomfortable in relation to the facial expression. The nurse used a computer keyboard. The nurse showed me some information. The nurse asked me a question and the question was in connection with a practical matter. I politely answered the question. The nurse directed a comment at me and i believe that the nurse's comment was unreasonable. I also believe that the nurse's comment was expressed in an aggressive manner. I felt confused and upset. The nurse administered treatment. The nurse used a computer keyboard. The nurse gave me some information and the information related to a practical matter. My appointment concluded. | ||||||
| By: | Anonymous |
| Feb 27 2019 | ||
I have been attending this GP for a number of years now and always liked the doctors I was seeing however the nice ones seem to have left and now Its only one doctor I see.
The reception staff are absolutely fantastic and you can get an appointment same day if needed, however the service from the doctor is horrendous.
My first couple of appointments were OK with him, I never went to see him about anything too serious so I was assessed quickly and efficiently, fair enough as I know doctors are pressured for time these days. However things changed when I had my son.
Again the first few health check ups etc for my son went fine but as soon as he had anything serious the doctor treated me as if I was an over paranoid mother. I am not an over paranoid mother and today went to see him based on the advice of a 111 operator as my son has had a very high fever for over a week (he's 18 months old and has had other health issues in the past).
The doctor hardly looked up from his computer as I was explaining symptoms to him and he simply said "he looks fine". I then proceeded to tell him that he had been diagnosed with a potentially life threating illness by a dermatologist we had been seeing, it's a rare skin disorder that affects the immune system. The doctor simply looked at me and said "so?" I was so taken aback by this that I didn't know what to say, I said "so, I was told to tell my GP he has this condition and I've been told he can go into anaphylactic shock with certain foods or medication" and he just ignored me.
He prescribed me with antibiotics that contain penicillin even though he said there was no obvious infection or cause for the fever and sent me on my way.....I will be changing doctors.
My reason for giving 2 stars is for the amazing reception staff and one other doctor but this doctor should be avoided. My husband has had similar issues, he went in with stomach pain and the doctor simply said "and what do you expect me to do about it". | ||||||
