Grove Park Surgery |
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3.3 
32 Reviews Grove Park Surgery 95 Burlington Lane, Chiswick, W4 3ET Phone : Web :http://www.groveparksurger.. Email :groveparksurgery@nhs.n. EPS : Available .... CQC : 
Status : Closed
Grove Park Surgery is a GP Practice in London and provides a list of services listed below if available. This GP practice has 32 reviews with a rating of 3.3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Grove Park Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,145 individuals have been screened out of a possible 1,702 eligible people.A total of 67.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 217 people to hit the required 80% screening target. | 1,145 |
| Cervical Screening Ages 50 to 64 | 627 individuals have been screened out of a possible 809 eligible people.A total of 77.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 21 people to hit the required 80% screening target. | 627 |
| Overall number of GP appointments | 2,835 Number of appointments in Aug 2023 from a practice list size of 8,877 patients | 2,835 |
| Face to face appointments | 2,204 Face to Face appointments in Aug 2023 which is 77.7% of the total number of appointments. | 2,204 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 569 Telephone appointments in Aug 2023 which is 20.1% of the total number of appointments. | 569 |
| Unknown appointments | 62 Unknown appointments in Aug 2023 which is 2.2% of the total number of appointments. | 62 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Grove P |
| Aug 7 2019 | ||
Due to severe pain, medication mobility and a taxi to and from - it took me three hours to prepare and get to my GP appointment. I live five minutes away. After booking a double appointment well in advance - during my visit I fully explained my situation and needs - not ‘wants’. All backed up by medical reports and most crucial- missed appointments due to mobility. The result? A telephone call on arrival home to inform me I had to go back in to be assessed, resulting in the receptionist slamming down the phone. When I phoned back? Only to be chided by another receptionist for being ‘rude’ to her colleague. Final result? Doctors playing God and taking umbrage for unprofessional admin resulting in the space of one hour a complete turnaround and a delighted receptionist phoning to eagerly tell me the Doctor had decided not to give me a home visit, surgery appointment for an assessment - as I am mobile. Not surprising GPs don’t respond on this site. Horrendous unprofessional and very sad. | ||||||
| By: | Anonymous |
| Jun 7 2019 | ||
If you do not want doctors you cannot talk to, appointments you cannot get, blood tests that get lost, files that get deleted by mistake - well - then better go somewhere else! It is an accumulation of mistakes for which the reception people have a simple ‚sorry‘ but you have to deal with the consequences. Like go see a doctor again, wait for an extra hour, get another blood test in 2 weeks time, ... | ||||||
| By: | Anonymous |
| Apr 2 2019 | ||
The doctors seem to change frequently: some have been good, some less so. Some of the desk staff are pleasant, but there have been several occasions when they've been abrupt, unhelpful or even rude (and unfortunately I've spoken to several other people who have found the same). The nurses at the practice have always been great. | ||||||
