Addison House - Haque Practice |
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2.6 
71 Reviews Addison House - Haque Practice Hamstel Road, Harlow, Essex, CM20 1DS Phone : Web :http://www.addison-surgery.. Email :. EPS : Available .... CQC : 
Status : Open
Addison House - Haque Practice is a GP Practice in Harlow and provides a list of services listed below if available. This GP practice has 70 reviews with a rating of 2.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Addison House - Haque Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,462 individuals have been screened out of a possible 4,661 eligible people.A total of 52.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 1,267 people to hit the required 80% screening target. | 2,462 |
| Cervical Screening Ages 50 to 64 | 1,030 individuals have been screened out of a possible 1,577 eligible people.A total of 65.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 232 people to hit the required 80% screening target. | 1,030 |
| Overall number of GP appointments | 8,338 Number of appointments in Aug 2023 from a practice list size of 23,052 patients | 8,338 |
| Face to face appointments | 5,054 Face to Face appointments in Aug 2023 which is 60.6% of the total number of appointments. | 5,054 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 3,216 Telephone appointments in Aug 2023 which is 38.6% of the total number of appointments. | 3,216 |
| Unknown appointments | 68 Unknown appointments in Aug 2023 which is 0.8% of the total number of appointments. | 68 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jan 9 2023 | ||
Very rude, unacceptable behaviours from receptionist and nurse practitioner Eva. No professionalism and not meeting the ethical standards. Poor standards and disgraceful treatment by staff. Surgery is refusing for any face to face appointments. Ask to call in the morning for an appointment, then you get a phone call from the nurse who just says can't prescribe, can't refer ring back again next day in the morning ( what's the point in employing such people or what sort of triaging is it?). Waste of time and resources. Or the nurse practitioner just refer you to a specialist without examining you to assess the need for it. To book an appointment with a specialist in a hospital, you will have to leave a message and the hospital will contact you in 3 months time where you would have even died without getting medical help. Needs immediate attention from commissioners/ CCGs or the governing bodies. | ||||||
| By: | Anonymous |
| Jan 9 2023 | ||
I tried to contact the Surgery to take a face to face appointment after taking a week antibiotics with no improvement . Nurse practitioner refused to see me as there is strep A outbreak. Which I said my problem is mainly my lymph nodes get swollen and not able to swallow. However, no help from the receptionist or from the nurse practitioner. Put the phone down on me as her clinic is fully booked and refused to see face to face. Terrible professional ethics and practices within this surgery is a real concern to escalate to CCGs. | ||||||
| By: | David D |
| Nov 7 2022 | ||
Have had pain in my lower left side now for 7 weeks I have tried repeatedly to contact the surgery for several weeks I managed to get a 4 minute consultation with a doctor who diagnosed a problem and gave antibiotics a week later my condition had not improved I waited 55 minutes to speak to a receptionist who stated I had complained of chest pains I was promised a call back which did not happen but I was given more antibiotics. What does it take to see a doctor let alone speak to one | ||||||
