Dell Medical Centre |
|
2.8 
6 Reviews Dell Medical Centre 111 Orsett Road, Grays, Essex, RM17 5HB Phone : Web :http://www.dellandstanford.. Email :. EPS : Available Status : Open
Dell Medical Centre is a GP Practice in Grays and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 2.8 out of 5. |
| Provider Services | ||||
| ||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Dell Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 626 individuals have been screened out of a possible 819 eligible people.A total of 76.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 30 people to hit the required 80% screening target. | 626 |
| Cervical Screening Ages 50 to 64 | 409 individuals have been screened out of a possible 479 eligible people.A total of 85.4% of possible patients have been screened which is above the required mimimum standard. | 409 |
| Overall number of GP appointments | 2,402 Number of appointments in Aug 2023 from a practice list size of 5,137 patients | 2,402 |
| Face to face appointments | 1,992 Face to Face appointments in Aug 2023 which is 82.9% of the total number of appointments. | 1,992 |
| Home Visits | 0 Home Visits in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Telephone appointments | 397 Telephone appointments in Aug 2023 which is 16.5% of the total number of appointments. | 397 |
| Unknown appointments | 11 Unknown appointments in Aug 2023 which is 0.5% of the total number of appointments. | 11 |
| Video call appointments | 2 Video call appointments in Aug 2023 which is 0.1% of the total number of appointments. | 2 |
Patient Ratings | ||||||||||||
| ||||||||||||
Patient Reviews
 | By: | Anonymous |
| Aug 1 2018 | ||
I was a patient of a Dr a few years ago when I lived in Stanford-le-Hope and was lucky enough to register with him when I moved to Grays. the practice is very friendly and the staff are very helpful. It almost has a family atmosphere they seem to know their patients really well. For example, the other day I was sitting in the waiting room and the practice nurse noticed me there and came over to remind me to come and see her in September.
If you are lucky enough to live in the catchment area for this GP surgery I would highly recommend it. | ||||||
| By: | Anonymous |
| Mar 2 2018 | ||
Spoke with some one over the phone they told me I can’t register with them as I have another surgery who I don’t want to be with they were very rude and unhelpful and refused to help me register Reply from Dell Medical Centre Tue, 15 May 2018 11:51:04 +0100 We are really sorry to hear that you feel you had a bad experience when contacting our surgery. Please note that our small practice is oversubscribed with a small catchment area. Receptionists are advised to explain patients who would like to register with the surgery the registration policy for new patients. Unfortunately, sometimes the receptionists have to explain patients that we wouldn’t be able to register them. Practice management spoke with all receptionists and it was felt that at no occasion they responded inappropriately to recent requests by patients who wanted to register at our surgery. Please note that all calls are recorded. Practice management reviewed again with receptionists the policy of registering new patients and the importance of good and courteous communications skills when interacting with patients. Again, we are sorry to hear that you felt you had a bad experience when contacting our surgery. We wish you and your family all the best for the future. | ||||||
| By: | Anonymous |
| Sep 13 2019 | ||
She demanded to know personal details so she could forward it to a GP. Insinuating that I had ordered an item that had never before Been prescribed simply because the GO didn't know the trade name that is on the box. Deteriorated into rudeness from the reception and thought it was ok to treat me like a liar or Idiot
Written complaint has been sent to NHS England | ||||||
