DOCKLANDS MEDICAL CENTRE

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    star rating
    3.1
    39 Reviews
    DOCKLANDS MEDICAL CENTRE
     100 Spindrift Avenue,
     Spindrift Avenue,
     London
     E14 9WU
    Phone :
    Web :http://docklandsmedicalcen..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Open
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  • Provider Information
  • DOCKLANDS MEDICAL CENTRE is a GP Practice in London and provides a list of services listed below if available. This GP practice has 38 reviews with a rating of 3.1 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Baby clinic with health visitor
  • Child health and development
  • Child Immunisations
  • COPD clinic with spirometry
  • Diabetes Clinic providing insulin initiation
  • Dressings clinic (nurse led)
  • Joint injections
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Pharmacy available on-site
  • Phlebotomy
  • Physiotherapy - provided in house and available on NHS
  • Primary care counselling service
  • Smoking cessation clinic
  • Travel health without yellow fever
  • Vascular testing (D-dimer and Dopler)
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how DOCKLANDS MEDICAL CENTRE is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,408 individuals have been screened out of a possible 2,612 eligible people.

    A total of 53.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 682 people to hit the required 80% screening target.
    1,408
    Cervical Screening Ages 50 to 64332 individuals have been screened out of a possible 456 eligible people.

    A total of 72.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 33 people to hit the required 80% screening target.
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    Overall number of GP appointments4,015 Number of appointments in Aug 2023 from a practice list size of 9,783 patients4,015
    Face to face appointments2,132 Face to Face appointments in Aug 2023 which is 53.1% of the total number of appointments.2,132
    Home Visits18 Home Visits in Aug 2023 which is 0.4% of the total number of appointments.18
    Telephone appointments1,865 Telephone appointments in Aug 2023 which is 46.5% of the total number of appointments.1,865
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    9

    Good
    8

    Ok
    7

    Poor
    7

    Terrible
    8

  •  Patient Reviews

    DOCKLANDS MEDICAL CENTRE
    Review SourceBy:soozanna
    Rating:..Star Rating
    Jan 17 2022

    I forgot to say that, despite this surgery not wanting sick people to visit, they are more than happy to welcome people for vaccines; how much do they get paid for each jab in arm?

    DOCKLANDS MEDICAL CENTRE
    Review SourceBy:soozanna
    Rating:..Star Rating
    Jan 17 2022

    I chose this surgery when I moved to this area just over a year ago because it seemed the least bad. However, from day one, I have only had bad experiences here; they messed up my medications and take no responsibility for it, sending me abroad for five weeks (which I told them) with only three weeks medication. I have given up on them giving me prescriptions and buy my medicine elsewhere now. More importantly, they really do not like seeing sick people and will do anything and everything in their power to stop people from disturbing them. If you need to see a doctor, you first have to fill in an online form and then someone will get back to you within THREE days, after which you will get a telephone consultation which will determine, in THEIR opinion, whether they have no choice but to see you. Only God can help you if you have a cancer and are registered at this surgery. The receptionists are generally not overtly rude but very much in the culture of keeping sick people away from the surgery. Generally they will tell you to go to hospital if you're worried about anything. If you happen to go there, the place is virtually empty and I am sure very little work is done. And that's the way they like to keep it. I'm actually surprised that they answer the phone. AVOID LIKE THE PLAGUE is my advice. Docklands Medical Centre is a classic example of NHS waste of tax payer's money.

    DOCKLANDS MEDICAL CENTRE
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 26 2019

    Gp not carrying out tests requested by hospital consultant, 2nd request by consultant put into an inbox of a gp that is not currently at the surgery and this only being raised when i the patient rang the hospital to try and find out why everything was delayed by 2 months. Still awaiting a response from the practice manager. Extremely unhappy about the level of incompetence and down right lack of care at this practice
    Original Comment Report...

    Reply from DOCKLANDS MEDICAL CENTRE
    Mon, 01 Apr 2019 14:17:35 +0100

    Dear Patient, As I am familiar with your complaint which you have directly raised with the Practice, I have spoken with you on two occasions; once when you raised the issues with me initially and a follow-up addressing them as per my findings. I am sorry you feel unhappy with the service you have received; due to confidentiality I cannot disclose the details of our findings based on the clinical letter on this forum. We have systems in-place to ensure documents are acted on in a timely manner. Unfortunately, this fell short recently when the letter arrived into a GPs inbox due to administrative issues. For this I apologise. We have reviewed our internal processes to ensure this does not occur again. Practice Manager

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    DOCKLANDS MEDICAL CENTRE

    GP Practice in Spindrift Avenue

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