Charter Medical Centre |
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3.6 
27 Reviews Charter Medical Centre 88 Davigdor Road, Hove, East Sussex, BN3 1RF Phone : Web :http://www.chartermedicalc.. Email :bhccg.g81034charter@nh. EPS : Available .... CQC : 
Status :
Charter Medical Centre is a GP Practice in Hove and provides a list of services listed below if available. This GP practice has 27 reviews with a rating of 3.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Charter Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 4,417 individuals have been screened out of a possible 6,435 eligible people.A total of 68.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 731 people to hit the required 80% screening target. | 4,417 |
| Cervical Screening Ages 50 to 64 | 2,046 individuals have been screened out of a possible 2,734 eligible people.A total of 74.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 142 people to hit the required 80% screening target. | 2,046 |
| Overall number of GP appointments | 10,010 Number of appointments in Aug 2023 from a practice list size of 30,128 patients | 10,010 |
| Face to face appointments | 7,863 Face to Face appointments in Aug 2023 which is 78.6% of the total number of appointments. | 7,863 |
| Home Visits | 31 Home Visits in Aug 2023 which is 0.3% of the total number of appointments. | 31 |
| Telephone appointments | 1,854 Telephone appointments in Aug 2023 which is 18.5% of the total number of appointments. | 1,854 |
| Unknown appointments | 262 Unknown appointments in Aug 2023 which is 2.6% of the total number of appointments. | 262 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | I C |
| Sep 30 2021 | ||
I can not praise Charter enough, following COVID, despite real pressure on a busy practice, Dr Karina Turner insisted that I go in for a face to face appointment, she was very thorough and set up tests which took place within days, the whole system efficiency was outstanding, and although my symptoms did not turn out to be cancer, I was very relieved by the way the NHS performed seamlessly, between the doctor, the Hove poly clinic, and the County hospital. | ||||||
 | By: | Anonymous |
| Mar 20 2019 | ||
We only recently joined this surgery, and have been very impressed. I have been given an appointment that was convenient for me every time I have contacted the surgery, and have seen professional and caring staff. The efforts the team have made to ensure good access for patients have clearly paid off, and I appreciated the time and care put into streamlining the telephone system- including the option for the surgery to call me back when I got to the front of the telephone queue.
I requested a prescription for my daughter's inhaler online at 9.30 am and it was ready at my chosen pharmacy by 3pm that afternoon. Great service! Would wholeheartedly recommend this surgery. | ||||||
| By: | Anonymous |
| Mar 6 2022 | ||
My experience with Charter Medical Centre over many years has been exceptional. I have seen several Drs in the practice including Dr Karina Turner and Dr John Condon who are both superb; kind, personable and very thorough in their assessments/ arranging further tests/ referrals The online booking system works really well for booking appts and you can always get one promptly. My only constructive feedback is to try and reduce the time taken to answer calls. This can be very lengthy (over 40 mins) when online systems are down and must be difficult for patients without internet access. Would be helpful if one member of the reception team was purely allocated to answering calls. | ||||||
