Islingword Road Surgery

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    star rating
    4.0
    13 Reviews
    Islingword Road Surgery
     79 Islingword Road,
     Brighton,
     East Sussex, BN2 9SL
    Phone :
    Web :..

    Email :.

    EPS : Available
    Status : Closed
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  • Provider Information
  • Islingword Road Surgery is a GP Practice in Brighton and provides a list of services listed below if available. This GP practice has 13 reviews with a rating of 4 out of 5.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    99
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  • Patient Ratings

    Excellent
    8

    Good
    1

    Ok
    1

    Poor
    2

    Terrible
    1

  •  Patient Reviews

    Islingword Road Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Mar 26 2019

    a nice local survey where they give you a friendly informative service and lovely receptionist
    Original Comment Report...

    Reply from Islingword Road Surgery
    Thu, 11 Apr 2019 09:12:54 +0100

    Thank you for your feedback it is always good to hear positive comments about our staff

    Islingword Road Surgery
    Review SourceBy:Islingword R
    Rating:..Star Rating
    Dec 10 2018

    Since I moved to Hanover , I thought be best for me to move surgeries , and park crescent is awful. This place is great , small and friendly . Reception are lovely warm and friendly. I am very ill at momment and they doing all they can. It’s how surgeries should be and recommend this place to everyone. Also thread on reception is fantastic warm and helpful and funny
    Original Comment Report...

    Reply from Islingword Road Surgery
    Tue, 18 Dec 2018 11:21:35 Z

    Thank you for your feedback - Islingword is our branch surgery and we try to offer as many services as we can from there given its limited space. I will pass your comments back to the reception manager to share with staff working there.

    Islingword Road Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Dec 3 2018

    I have been trying to get a call back from a dr. for an ongoing complaint but every time i called, all day friday 30 november, the phone rang for a few min's then i got; other person has cleared the line? every time, i called again today mon, 3rd, and still the same, i have no complaints about the surgery or the dr's they are very good all of them, but i don't want to go over to the surgery and keep coughing even though i am not contagious, they know what i want so call back solves it and i get a prescription delivered, what is it with their phone line, anyone else have this problem?
    Original Comment Report...

    Reply from Islingword Road Surgery
    Tue, 11 Dec 2018 14:57:46 Z

    I am sorry to hear that you have had problems getting through on the phone; we have contacted our phone provider to check our system as what you describes sounds like a fault with our phone lines. You can book face to face and telephone appointments via our on line system but do understand that if you have the need for an urgent appointment then you have to call. I hope the problem is resolved so that you and other patients don't experience this problem again

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    Islingword Road Surgery

    GP Practice in Brighton

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