Plumstead Health Centre PMS |
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3.3 
32 Reviews Plumstead Health Centre PMS Tewson Road, Plumstead, London, Greater London, SE18 1BH Phone : Web :http://www.plumsteadhealth.. Email :. EPS : Available .... CQC : 
Status :
Plumstead Health Centre PMS is a GP Practice in London and provides a list of services listed below if available. This GP practice has 32 reviews with a rating of 3.3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Plumstead Health Centre PMS is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,860 individuals have been screened out of a possible 2,868 eligible people.A total of 64.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 435 people to hit the required 80% screening target. | 1,860 |
| Cervical Screening Ages 50 to 64 | 1,098 individuals have been screened out of a possible 1,500 eligible people.A total of 73.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 102 people to hit the required 80% screening target. | 1,098 |
| Overall number of GP appointments | 4,290 Number of appointments in Aug 2023 from a practice list size of 15,997 patients | 4,290 |
| Face to face appointments | 1,711 Face to Face appointments in Aug 2023 which is 39.9% of the total number of appointments. | 1,711 |
| Home Visits | 39 Home Visits in Aug 2023 which is 0.9% of the total number of appointments. | 39 |
| Telephone appointments | 1,693 Telephone appointments in Aug 2023 which is 39.5% of the total number of appointments. | 1,693 |
| Unknown appointments | 9 Unknown appointments in Aug 2023 which is 0.2% of the total number of appointments. | 9 |
| Video call appointments | 838 Video call appointments in Aug 2023 which is 19.5% of the total number of appointments. | 838 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 8 2023 | ||
The receptionist was too busy talking too each when there was a long queue of patients waiting to be seen .Also a member of the reception team was moaning out loud about her break was a waste of time she never ate anything because of the rain .I think this is very unprofessional things to do infront of patients ? And also the Phones was constantly ringing with no one answering them . | ||||||
| By: | Sohall |
| Jul 6 2023 | ||
My review for excellent only covers my doctor. Dr Gupta is a brilliant Doctor. If she ever left the surgery I would leave to. The reception staff need improvement. Not all but some of them need training in social skills. I can’t understand why it is worse now than before covid. They do no more online appointments (which they encouraged before covid) to save on telephone calls. You cannot make an appointment in advance. Telephone appointments can take up to 5 weeks. I know it’s not just PHC but nearly all surgeries but nobody has explained WHY. The telephone system is worse now than it ever was. I despair at what it holds for the future. | ||||||
| By: | Anonymous |
| May 30 2023 | ||
Everyone has to phone at 8am, before most of the receptionists arrive, stay on the phone until being disconnected after an hour, or else be told there are no more phone appointments with doctors that day and to phone back tomorrow or be referred to an alternative, inappropriate member of staff. It takes days to deal with urgent issues. I don't know how they got a good CQC rating. | ||||||
