Dr Plana & Partners |
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2.6 
40 Reviews Dr Plana & Partners 71 Sherard Road, London, Greater London, SE9 6ER Phone : Web :http://www.sherardrdmedica.. Email :. EPS : Available .... CQC : 
Status :
Dr Plana & Partners is a GP Practice in London and provides a list of services listed below if available. This GP practice has 40 reviews with a rating of 2.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Dr Plana & Partners is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,002 individuals have been screened out of a possible 3,528 eligible people.A total of 56.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 821 people to hit the required 80% screening target. | 2,002 |
| Cervical Screening Ages 50 to 64 | 1,001 individuals have been screened out of a possible 1,569 eligible people.A total of 63.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 255 people to hit the required 80% screening target. | 1,001 |
| Overall number of GP appointments | 5,936 Number of appointments in Aug 2023 from a practice list size of 18,003 patients | 5,936 |
| Face to face appointments | 3,609 Face to Face appointments in Aug 2023 which is 60.8% of the total number of appointments. | 3,609 |
| Home Visits | 102 Home Visits in Aug 2023 which is 1.7% of the total number of appointments. | 102 |
| Telephone appointments | 2,148 Telephone appointments in Aug 2023 which is 36.2% of the total number of appointments. | 2,148 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 77 Video call appointments in Aug 2023 which is 1.3% of the total number of appointments. | 77 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Sep 23 2019 | ||
In my experience, the staff (including the doctors) are pretty rude unless you tow the line with them. They don't like any form of criticism, no matter how polite & constructive, and are very reluctant to inform patients how they can make formal complaints.
It's at least a 3 week wait for an appointment. I appreciate this is to do with increased demand, but it's also very frustrating. I wonder how many of the GPs here actually use the NHS as patients - and how many have private healthcare. They don't seem to understand the plight of their average patient.
We've found dealing with this surgery frustrating and we don't feel our concerns are listened to. | ||||||
| By: | Anonymous |
| Sep 19 2019 | ||
I would not recommend this surgery under any circumstances, except perhaps a nuclear war in which all the other surgeries have been obliterated.
We have constant problems regarding prescriptions not being sent to our pharmacist in time, and unbelievably one of the receptionists tried to blame us for it. Because the surgery doesn't send the prescriptions in time, my partner has to endure more pain & suffering than she otherwise should - and this happened EVERY week. This incompetence is staggering.
One of the doctors I saw did not follow through on what he said he would do, which caused me major problems. I had to book another appointment with him, weeks later, and remind him to do what he said he would.
Did he apologise for his mistake? No, of course not. Because doctors never admit responsibility for their mistakes. It's why they're so lovable.
Because of this, I changed surgery because I don't want my healthcare in the hands of a doctor who is either forgetful or incompetent, and doesn't want to take responsibility for not doing his job. I simply do not trust him.
Overall, I would avoid this particular surgery. There are better ones close-by, with better doctors. Also, do not come to this surgery for mental health concerns - it's a total waste of time. | ||||||
| By: | Anonymous |
| Jun 7 2019 | ||
Doctors are excellent. Receptionists are usually especially if you talk to them in person. If you use the system correctly it usually works. You do get issues sometimes but it is worth remembering that they are human beings and can make mistakes. Learn to be a patient patient. | ||||||
