Milford Crossroads Branch

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  • Provider Information
  • Milford Crossroads Branch is a GP Practice in Godalming and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 3.3 out of 5.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    99
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  • Patient Ratings

    Excellent
    2

    Good
    2

    Ok
     

    Poor
     

    Terrible
    2

  •  Patient Reviews

    Milford Crossroads Branch
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 15 2017

    I have always received excellent, compassionate care from the practice. There is never a problem accessing appointments or arranging repeat prescriptions. I recently phoned for an emergency appointment and was seen an hour later, even more impressive I barely had to wait when I arrived. A really big thank you to all the hard working staff wishing the practice - your dedication is very much appreciated by all your patients.
    Original Comment Report...

    Milford Crossroads Branch
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 17 2019

    Recently visited the surgery to see if I could make an appointment. Was told that appointments aren’t done by a patient visiting in person and it’s all done by telephone consultations now. Informed the receptionist of my issue (inc minor surgery) and that it had to be at Milford surgery. Received a phone call from the GP almost instantly to book me in for a face to face appointment for a few days later. AT MILFORD SURGERY. Taken time off of work to make the appointment and also shuffled shifts around at work, to arrive on time and then to be told by the check in screen that my appointment was at witley. Enquires with a different receptionist who simply said “well, can’t you walk there?”. Bare in mind it’s a good 15-20 minute walk on GOOD feet (one reason I was there to begin with), and that it wasn’t possible to do so. Nothing else offered in any way possible other than a phone call. To succeed in what exactly? To perform minor ops over the phone? To reimburse me travel cost or my lost work earnings?
    Original Comment Report...

    Reply from Milford Crossroads Branch
    Thu, 09 May 2019 15:16:35 +0100

    Dear Lee H. We were very sorry to hear that you were unhappy with your recent appointment. We do everything we can to make our systems even more accessible for working people- so you don't need to spend time coming in person to book appointments, or hanging on the phone for hours. You can use our online service 24/7 and we will get back to you ASAP within working hours, by your preferred method- be it face to face, phone, email or video. Just go to https://www.witleyandmilforddrs.co.uk/ and simply click on askmygp. You can also phone anytime between 8am-6pm Mon-Fri and a doctor will call you back and work out a convenient time to see you. We try our hardest to get it right and I am sorry that you feel we have let you down on this occasion. Please do get in touch with Mrs Angela Ballard, our Practice Manager so we can try to learn from your experience.

    Milford Crossroads Branch
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 16 2017

    The whole practice from the receptionists, nurses, doctors all who work there are fantastic. It's a brilliant surgery and go above and beyond for there patients. I'm lucky to be a patient of theirs.
    Original Comment Report...

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    Milford Crossroads Branch

    GP Practice in Godalming

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