Wayside Medical Practice |
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3.2 
22 Reviews Wayside Medical Practice Kings Road, Horley, Surrey, RH6 7AD Phone : Web :http://www.waysidesurgery... Email :. EPS : Available Status :
Wayside Medical Practice is a GP Practice in Horley and provides a list of services listed below if available. This GP practice has 22 reviews with a rating of 3.2 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Wayside Medical Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 756 individuals have been screened out of a possible 1,066 eligible people.A total of 70.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 97 people to hit the required 80% screening target. | 756 |
| Cervical Screening Ages 50 to 64 | 335 individuals have been screened out of a possible 455 eligible people.A total of 73.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 29 people to hit the required 80% screening target. | 335 |
| Overall number of GP appointments | 1,664 Number of appointments in Aug 2023 from a practice list size of 5,916 patients | 1,664 |
| Face to face appointments | 1,415 Face to Face appointments in Aug 2023 which is 85% of the total number of appointments. | 1,415 |
| Home Visits | 14 Home Visits in Aug 2023 which is 0.8% of the total number of appointments. | 14 |
| Telephone appointments | 234 Telephone appointments in Aug 2023 which is 14.1% of the total number of appointments. | 234 |
| Unknown appointments | 1 Unknown appointments in Aug 2023 which is 0.1% of the total number of appointments. | 1 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Sep 4 2019 | ||
We re-located to Horley and were told that this was the only surgery accepting new patients at the time. Having said that, we are not disappointed. The receptionists are always very friendly and helpful and full of information. We have seen doctors, nurses and healthcare assistants, all of whom have been very professional and friendly and take the time to talk to you and come up with the best treatment plan for you - in discussion with you and taking into account what you think/want. It is nice to be registered at a surgery where the staff treat you as a thinking and feeling adult who doesn't just want to be dictated to, but wants to be able to have input into their care. So pleased we found this surgery, and even better now that the open at 7:30am so can be seen before work easily. | ||||||
| By: | Anonymous |
| May 14 2019 | ||
Nothing to add really. Worst service by receptionist that I ever came across. The receptionist was helpful for nothing. Thank you | ||||||
 | By: | Anonymous |
| Feb 24 2022 | ||
Reception staff are always rude, impatient and miserable. Went in to drop off some paperwork and the receptionist looked at me like I was something she stepped in. Staff are short tempered on the phone and talk down to you like you are stupid for making any enquiry at all. Once phoned up for an emergency appointment for a 3 month old and was told there were no appointments, took 3 month old to A and E where they told me she needed to be seen by the GP. When I explained that they refused to see her the triage nurse was very angry and said they are obliged to see small children as a priority. Triage nurse phoned Wayside directly and got an appointment straight away. Wouldn't recommend this practice to my worst enemy. | ||||||
