Church Street Practice

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  • Provider Information

  • Church Street Practice is a GP Practice in Weybridge and provides a list of services listed below if available. This GP practice has 8 reviews with a rating of 2.5 out of 5.

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  • Provider Services
  • Asthma Clinic
  • Baby clinic with health visitor
  • Child Immunisations
  • Diabetes Clinic providing insulin initiation
  • Dressings clinic (nurse led)
  • Joint injections
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Obesity management clinic
  • Phlebotomy
  • Smoking cessation clinic
  • Travel health with yellow fever
  • Young person's clinic
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    •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Church Street Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,430 individuals have been screened out of a possible 2,187 eligible people.

    A total of 65.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 320 people to hit the required 80% screening target.    		1,430
    Cervical Screening Ages 50 to 64925 individuals have been screened out of a possible 1,289 eligible people.

    A total of 71.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 107 people to hit the required 80% screening target.    		925
    Overall number of GP appointments3,917 Number of appointments in Aug 2023 from a practice list size of 13,343 patients3,917
    Face to face appointments2,384 Face to Face appointments in Aug 2023 which is 60.9% of the total number of appointments.2,384
    Home Visits242 Home Visits in Aug 2023 which is 6.2% of the total number of appointments.242
    Telephone appointments1,186 Telephone appointments in Aug 2023 which is 30.3% of the total number of appointments.1,186
    Unknown appointments105 Unknown appointments in Aug 2023 which is 2.7% of the total number of appointments.105
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    2

    Good
    2

    Ok
    1

    Poor
    1

    Terrible
    5

  •  Patient Reviews

    Church Street Practice
    Review SourceBy:Church S
    Rating:..Star Rating
    		Jun 22 2018

    I phoned recently today to register with the surgery and was told to bring proof of Identification and address by the person I spoke to on the phone I travel all the way to the surgery while in a lot of pain with my foot and was told differently at reception and told I also need a bank statement. They did not mention this on the phone so I was turned away while in a lot of pain and wanted to see a doctor if possible. Such a wasted journey. They must think I have all the time in the world. Well they certainly do as the receptionists were just busy chatting with one another and not doing any work. Seriously they should be ashamed of this. I should have made more of a fuss there I feel and should have kicked off. That seem's the only way to resolve things I was too polite I feel and that's my mistake. I wish I can take this further and someone needs to be fired over this
    Original Comment Report...

    Reply from Church Street Practice
    Mon, 25 Jun 2018 16:56:33 +0100

    We are sorry to learn that this patient was unhappy with his or her recent visit here. We would welcome the opportunity of investigating this incident fully and would encourage the patient to contact Practice Manager Catherine Makepeace and advise the date and time of the attendance. We are having some difficulty understanding the comments which have been made; there are two Practices here and we alternate accepting new patients who wish to register. It sounds as though this patient came last week - a week in which we were not registering new patients, so we advised any potential new patients to register with the other Practice. We would not ask for any documentation, and would not in any event insist on a bank statement. We would also encourage this patient, should any further incident occur in future, to raise his or her concerns at the time so that the problem can be addressed immediately. If he or she has not yet registered with a Practice and is still having pain in his or her foot he or she may wish to attend one of the local Walk-in Centres for an assessment. They are based in Ashford (TW15 3FE) and Woking (GU22 7HS). I hope this patient will contact us again so that we can investigate the concerns and hopefully resolve the problem.

    Church Street Practice
    Review SourceBy:Church S
    Rating:..Star Rating
    		Jun 22 2018

    I phoned recently today to register with the surgery and was told to bring proof of Identification and address by the person I spoke to on the phone I travel all the way to the surgery while in a lot of pain with my foot and was told differently at reception and told I also need a bank statement. They did not mention this on the phone so I was turned away while in a lot of pain and wanted to see a doctor if possible. Such a wasted journey. They must think I have all the time in the world. Well they certainly do as the receptionists were just busy chatting with one another and not doing any work. Seriously they should be ashamed of this. I should have made more of a fuss there I feel and should have kicked off. That seem's the only way to resolve things I was too polite I feel and that's my mistake. I wish I can take this further and someone needs to be fired over this
    Original Comment Report...

    Reply from Church Street Practice
    Mon, 25 Jun 2018 16:56:33 +0100

    We are sorry to learn that this patient was unhappy with his or her recent visit here. We would welcome the opportunity of investigating this incident fully and would encourage the patient to contact Practice Manager Catherine Makepeace and advise the date and time of the attendance. We are having some difficulty understanding the comments which have been made; there are two Practices here and we alternate accepting new patients who wish to register. It sounds as though this patient came last week - a week in which we were not registering new patients, so we advised any potential new patients to register with the other Practice. We would not ask for any documentation, and would not in any event insist on a bank statement. We would also encourage this patient, should any further incident occur in future, to raise his or her concerns at the time so that the problem can be addressed immediately. If he or she has not yet registered with a Practice and is still having pain in his or her foot he or she may wish to attend one of the local Walk-in Centres for an assessment. They are based in Ashford (TW15 3FE) and Woking (GU22 7HS). I hope this patient will contact us again so that we can investigate the concerns and hopefully resolve the problem.

    Church Street Practice
    Review SourceBy:Church S
    Rating:..Star Rating
    		Jun 22 2018

    I phoned recently today to register with the surgery and was told to bring proof of Identification and address by the person I spoke to on the phone I travel all the way to the surgery while in a lot of pain with my foot and was told differently at reception and told I also need a bank statement. They did not mention this on the phone so I was turned away while in a lot of pain and wanted to see a doctor if possible. Such a wasted journey. They must think I have all the time in the world. Well they certainly do as the receptionists were just busy chatting with one another and not doing any work. Seriously they should be ashamed of this. I should have made more of a fuss there I feel and should have kicked off. That seem's the only way to resolve things I was too polite I feel and that's my mistake. I wish I can take this further and someone needs to be fired over this
    Original Comment Report...

    Reply from Church Street Practice
    Mon, 25 Jun 2018 16:56:33 +0100

    We are sorry to learn that this patient was unhappy with his or her recent visit here. We would welcome the opportunity of investigating this incident fully and would encourage the patient to contact Practice Manager Catherine Makepeace and advise the date and time of the attendance. We are having some difficulty understanding the comments which have been made; there are two Practices here and we alternate accepting new patients who wish to register. It sounds as though this patient came last week - a week in which we were not registering new patients, so we advised any potential new patients to register with the other Practice. We would not ask for any documentation, and would not in any event insist on a bank statement. We would also encourage this patient, should any further incident occur in future, to raise his or her concerns at the time so that the problem can be addressed immediately. If he or she has not yet registered with a Practice and is still having pain in his or her foot he or she may wish to attend one of the local Walk-in Centres for an assessment. They are based in Ashford (TW15 3FE) and Woking (GU22 7HS). I hope this patient will contact us again so that we can investigate the concerns and hopefully resolve the problem.

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    Church Street Practice

    GP Practice in Weybridge

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