Fort House Surgery |
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4.4 
17 Reviews Fort House Surgery 32 Hersham Road, Walton On Thames, Surrey, KT12 1UX Phone : Web :http://www.forthousesurger.. Email :forthousesurgery@nhs.n. EPS : Available Status :
Fort House Surgery is a GP Practice in Walton On Thames and provides a list of services listed below if available. This GP practice has 17 reviews with a rating of 4.4 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Fort House Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,854 individuals have been screened out of a possible 2,295 eligible people.A total of 80.8% of possible patients have been screened which is above the required mimimum standard. | 1,854 |
| Cervical Screening Ages 50 to 64 | 915 individuals have been screened out of a possible 1,146 eligible people.A total of 79.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 2 people to hit the required 80% screening target. | 915 |
| Overall number of GP appointments | 5,244 Number of appointments in Aug 2023 from a practice list size of 12,899 patients | 5,244 |
| Face to face appointments | 4,215 Face to Face appointments in Aug 2023 which is 80.4% of the total number of appointments. | 4,215 |
| Home Visits | 8 Home Visits in Aug 2023 which is 0.2% of the total number of appointments. | 8 |
| Telephone appointments | 1,000 Telephone appointments in Aug 2023 which is 19.1% of the total number of appointments. | 1,000 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 21 Video call appointments in Aug 2023 which is 0.4% of the total number of appointments. | 21 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Kirsten |
| Apr 19 2023 | ||
Fort house surgery Dr and reception staff are fantastic and helpful. Great to joit down health concern and Dr phones you and only books you if only really necessary. | ||||||
| By: | Deborah P |
| Apr 15 2023 | ||
I love the new system. I just write out my problem and get a call back from a Dr that day often in the afternoon. If I miss the call I just call back and the receptionists books a call back. So much better than having to sit waiting in the surgery. If the Dr wants to see me they send appointment times to choose from. It would be helpful if the system allowed you to use it after hours and not just in working hours. | ||||||
| By: | Marvi |
| Jul 13 2022 | ||
I have always recommended Forthouse surgery but I have to agree with the reviewer that the new system of electronic form filling to request an appointment is not intuitive and and makes it impossible to plan appointments that are not deemed urgent. I rarely require doctors appointments but do feel miffed that I requested a follow up urgent appointment when I noticed my dog bite injury had worsened and wanted advice on cleaning, dressing it and to request an extension of antibiotics and the receptionist was insistent I go to a Walk-in centre. Having experienced an awful experience two days prior at A and E I felt frustrated that I could not attend a nurse or doctor apt in my own surgery. I also find it ridiculous that of you miss a call back from a doctor you have to re complete the online form to request another call rather than the doctor try again. The nurses and doctors remain good, it’s the administration around appointments that’s frustrating. I felt the receptionist should have respected my request to see a doctor rather than expect me to travel to another town to a Walk In. | ||||||
