London Road Medical Practice

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  • Provider Information
  • London Road Medical Practice is a GP Practice in Thornton Heath and provides a list of services listed below if available. This GP practice has 24 reviews with a rating of 3.1 out of 5.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how London Road Medical Practice is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49645 individuals have been screened out of a possible 1,120 eligible people.

    A total of 57.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 251 people to hit the required 80% screening target.
    645
    Cervical Screening Ages 50 to 64454 individuals have been screened out of a possible 582 eligible people.

    A total of 78% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 12 people to hit the required 80% screening target.
    454
    Overall number of GP appointments2,894 Number of appointments in Aug 2023 from a practice list size of 6,304 patients2,894
    Face to face appointments1,075 Face to Face appointments in Aug 2023 which is 37.1% of the total number of appointments.1,075
    Home Visits7 Home Visits in Aug 2023 which is 0.2% of the total number of appointments.7
    Telephone appointments1,791 Telephone appointments in Aug 2023 which is 61.9% of the total number of appointments.1,791
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments21 Video call appointments in Aug 2023 which is 0.7% of the total number of appointments.21


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  • Patient Ratings

    Excellent
    7

    Good
    7

    Ok
    1

    Poor
    2

    Terrible
    8

  •  Patient Reviews

    London Road Medical Practice
    Review SourceBy:Tabs
    Rating:..Star Rating
    Mar 1 2022

    Thank you very much for your help Doctors are good they are always willing to help. I am very happy with my surgery and Doctors. Keep it up. Thank you very much

    London Road Medical Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Oct 7 2021

    I have been using this surgery since it was founded in '97 when my GP Dr Suganthi moved from Upper Norwood. Since then I have been happy with the service, it has been very good until Dr Nabila Khan took over as Head partner. Now my diabetes prescriptions are always late, and she tried to block my Covid vaccine. My NHS shielding letter was a year late only after I queried it. The receptionist booked my vaccine appointment straight away when I called her, after confirming with NHS 119 service that I am a number four on the clinical frailty scale. Where I live, there were no long queues or any problems accessing Covid vaccines. Croydon is very well served by the NHS but this GP takes it upon herself to pick and choose which patients get what they need. She also called me, very angry when she knew that I had spoken to her staff ad booked my vaccine. Now she is being vindictive and not processing my repeat prescription for diabetes medication, every time it is late now, three times in a row. There is no reason for it, I always give the pharmacy 48 hours notice, then I turn up and it is not done. Entitled snarky bitches get what they deserve, they get reported to the GMC.

    London Road Medical Practice
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 7 2021

    I came today surrgey with 4 old seniors citizen for help to check up but reception girl behaviour was so rude.

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    London Road Medical Practice

    GP Practice in Thornton Heath

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