Hathaway Medical Partnership

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  • Provider Information
  • Hathaway Medical Partnership is a GP Practice in Chippenham and provides a list of services listed below if available. This GP practice has 51 reviews with a rating of 2.9 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Hathaway Medical Partnership is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 492,047 individuals have been screened out of a possible 2,623 eligible people.

    A total of 78% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 52 people to hit the required 80% screening target.
    2,047
    Cervical Screening Ages 50 to 641,224 individuals have been screened out of a possible 1,560 eligible people.

    A total of 78.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 24 people to hit the required 80% screening target.
    1,224
    Overall number of GP appointments8,976 Number of appointments in Aug 2023 from a practice list size of 15,921 patients8,976
    Face to face appointments6,970 Face to Face appointments in Aug 2023 which is 77.7% of the total number of appointments.6,970
    Home Visits23 Home Visits in Aug 2023 which is 0.3% of the total number of appointments.23
    Telephone appointments1,750 Telephone appointments in Aug 2023 which is 19.5% of the total number of appointments.1,750
    Unknown appointments233 Unknown appointments in Aug 2023 which is 2.6% of the total number of appointments.233
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    15

    Good
    7

    Ok
    3

    Poor
    15

    Terrible
    13

  •  Patient Reviews

    Hathaway Medical Partnership
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 28 2023

    I saw Dr Turek regarding a lesion on my face and it was agreed she would send an urgent referral to dermatology under the two week protocol in case the growth is cancerous. This was on Monday 17th April 2023 and I have heard nothing since from anyone regarding an appointment. Today I made a journey to the A&E Dept at RUH to see if they could action a referral. The practitioner I saw agreed an urgent referral was needed but was informed this has to come via the GP. I have tried several times to contact he surgery by phone (but mostly it is impossible to get through) and e-mail but with no sucess in getting any action. I am at a loss as to what to do. This is the NHS at its worst. I doubt whether this review will appear on the website as you only publish glowing reviews.

    Hathaway Medical Partnership
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 24 2019

    I have had several appointments with the same doctor over the last few months and the treatment and advice i have received from him has been brilliant.He has had a lot to deal with but has always listened to me and i never seemed hurried.Although very professional he always made me and my wife feel at ease and always explained everything fully to us both.. I only wish it was possible to always be able to get appointments with him.Once again thank you
    Original Comment Report...

    Reply from Hathaway Medical Partnership
    Mon, 30 Sep 2019 12:54:25 +0100

    Thank you for your comment. feedback is very important to us so this will be shared by the whole team . Many thanks Amanda Operations Manager

    Hathaway Medical Partnership
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 11 2019

    On 11th Sep, my 9 yr old daughter had an appointment to see the Eczema nurse. We were very late because of the very bad traffic in Chippenham (fire in Prezzo). I did try to call the surgery but couldn’t get through. We finally arrived very late. The receptionist was very understanding and tried to contact the nurse but as we were the last appointment assumed she may had already left, but the lovely receptionist continued to keep trying and eventually managed to get hold of the nurse. The nurse has understandably already switched off her computer but still came down to see us, She was really wanting to help so found us a quiet room and made us feel very welcome and gave us a lot of time,. I was actually overwhelmed with the kindness of the staff and the genuine desire to want to help even though we were very very late. This kind of service is so rare and I want to say a huge thank you! You have a lovely team.
    Original Comment Report...

    Reply from Hathaway Medical Partnership
    Tue, 17 Sep 2019 17:29:20 +0100

    Thank you It is always good to hear positive feedback from what could have been a very negative situation. Our team here always try to go above and beyond for our patients and i'm glad that this was the case here . Kind regards Amanda Houston Operations Manager

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    Hathaway Medical Partnership

    GP Practice in Chippenham

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