Beech Grove Surgery - Brading |
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Beech Grove Surgery - Brading is a GP Practice in Sandown and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 3.5 out of 5. |
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Patient Reviews
 | By: | Anonymous |
| Sep 21 2019 | ||
Although having being on the Island for 3 years prior I had occasion, last year, to use the nurse services at Beech Grove before actually moving from my long time Bournemouth surgery where I was finding getting an appointment with my preferred doctor was taking longer each year; actually 4 weeks at the last attempt for so called non urgent or chronic conditions. I required an intense course of vitamin B12 and as I have a very peripatetic lifestyle as a Chartered Engineer this was carried out expertly and promptly at this surgery upon a simple request within a very tight timescale.
Since this time last year, this August, I completed the move to the Island with a first visit for urgent treatment with antibiotics plus I have benefitted by the recent very efficient flu jab sessions and now the transfer of my self managed respiratory care programme to a very professional and competent nursing team. I have not mentioned any names as I have yet to be greeted and treated by anyone who was not cheerful and professional in their manner. I find the Nursing team and support staff to be totally patient centric and to date no concerns on my part in assisting me in self managing my chronic condition. | ||||||
| By: | Anonymous |
| Jun 20 2019 | ||
I am concerned by how triage is done by practice staff. | ||||||
| By: | Anonymous |
| Mar 1 2019 | ||
I have a condition that requires that I take regular tablets, when I filled out a repeat prescription I was told it would take two days and could pick up from the chemist, two days later at chemist I'm told no prescription has been sent, I phoned up the doctors to be told that the doctor had filled out a paper and not a electronic prescription and that I could either came and pick it up or they could fax it if it was urgent or there was a pick up later, I asked them to fax it as I was at the chemist the fax for whatever reason never arrived. Next day at the chemist expecting to pick up the tablets I found they still won't there and no fax had been received, I went to the surgery to get my prescription my wife thought it best to go in, she was told it was my fault as when I picked up my sick note I should have asked for the prescription at the same time even thou I was told they would be at the chemist also that they had conformation the fax was sent but had shredded it, and when I phoned I had said not to worry as the chemist was short staffed (how would I know), At the end of the day and after a lot of running around I got my tables no thanks to the surgery reception staff at the time who talked down to my wife and made her feel small and lied about what was said and refused to except that they may got it wrong,
My wife wouldn't let me go to the surgery (possible just as well) and I wish to apologies to her for what they did to her as they wont | ||||||
