The Doctors House - Marlow Medical Group |
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3.4 
128 Reviews The Doctors House - Marlow Medical Group The Doctors' House, Victoria Road, Marlow, Buckinghamshire, SL7 1DN Phone : Web :https://www.marlowdoctors... Email :. EPS : Available .... CQC : 
Status : Open
The Doctors House - Marlow Medical Group is a GP Practice in Marlow and provides a list of services listed below if available. This GP practice has 122 reviews with a rating of 3.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how The Doctors House - Marlow Medical Group is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,822 individuals have been screened out of a possible 3,894 eligible people.A total of 72.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 294 people to hit the required 80% screening target. | 2,822 |
| Cervical Screening Ages 50 to 64 | 2,232 individuals have been screened out of a possible 2,897 eligible people.A total of 77% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 86 people to hit the required 80% screening target. | 2,232 |
| Overall number of GP appointments | 11,475 Number of appointments in Aug 2023 from a practice list size of 27,464 patients | 11,475 |
| Face to face appointments | 6,679 Face to Face appointments in Aug 2023 which is 58.2% of the total number of appointments. | 6,679 |
| Home Visits | 364 Home Visits in Aug 2023 which is 3.2% of the total number of appointments. | 364 |
| Telephone appointments | 3,419 Telephone appointments in Aug 2023 which is 29.8% of the total number of appointments. | 3,419 |
| Unknown appointments | 158 Unknown appointments in Aug 2023 which is 1.4% of the total number of appointments. | 158 |
| Video call appointments | 855 Video call appointments in Aug 2023 which is 7.5% of the total number of appointments. | 855 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Oct 3 2019 | ||
We met the doctor for the first time this morning for an appointment with my 9yr old son. The doctor was amazing, so thorough & gave us so much time. He didn’t make me feel like I was wasting his time or try & rush us out. He listened to everything & didn’t dismiss anything, reassuring me & my son throughout the consultation. I absolutely think he’s amazing! | ||||||
| By: | The D |
| Sep 5 2019 | ||
The thought of making a telephone call to The Doctors' House in Marlow always fills me full of trepidation, these days; although it was not always so. After the usual protracted wait, the reception is invariably frosty and almost immediately adversarial. I do appreciate that the enormous pressure being exerted on primary care, means that triage is essential. However, in general, I believe that patients should be treated with respect and understanding. Above all, I would expect a GP-based telephone interlocutor to approach an enquiry with a genuinely helpful and accommodating attitude. At The Doctors' House, with the occasional notable exception, this is certainly not the case. The reception is often brusque, intolerant and adversarial. In my opinion the practice needs to consider, as a matter of urgency, to implementing a comprehensive, receptionist training programme. Above all, this should be predicated on the notion of being approachable, understanding, and genuinely happy to help.
To be reminded of the almost unbearable workload that is being imposed on General Practice, is not a problem. The public should be fully aware that they should use their judgement - when it comes to making a GP appointment; and it should ONLY be once they have exhausted all other possibilities - such as NHS 111 and their local pharmacy, for example. However, if General Practice would like to engender a more responsible attitude from their patients, they should really try to behave in a kinder and much less adversarial or seemingly hostile manner. | ||||||
 | By: | James K |
| Apr 6 2021 | ||
Doctor Johnson is excellent. Explains things well and makes things happen. Couldn’t recommend more highly. | ||||||
