Nightingale Valley Practice |
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3.6 
20 Reviews Nightingale Valley Practice Wick Road, Brislington, Bristol, Avon, BS4 4HU Phone : Web :http://www.nightingalevall.. Email :. EPS : Available .... CQC : 
Status : Closed
Nightingale Valley Practice is a GP Practice in Bristol and provides a list of services listed below if available. This GP practice has 17 reviews with a rating of 3.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Nightingale Valley Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,221 individuals have been screened out of a possible 2,942 eligible people.A total of 75.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 133 people to hit the required 80% screening target. | 2,221 |
| Cervical Screening Ages 50 to 64 | 900 individuals have been screened out of a possible 1,193 eligible people.A total of 75.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 55 people to hit the required 80% screening target. | 900 |
| Overall number of GP appointments | 5,488 Number of appointments in Aug 2023 from a practice list size of 15,119 patients | 5,488 |
| Face to face appointments | 3,126 Face to Face appointments in Aug 2023 which is 57% of the total number of appointments. | 3,126 |
| Home Visits | 92 Home Visits in Aug 2023 which is 1.7% of the total number of appointments. | 92 |
| Telephone appointments | 2,270 Telephone appointments in Aug 2023 which is 41.4% of the total number of appointments. | 2,270 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Nightingale V |
| Jul 1 2019 | ||
Seems appalling that you have to wait for a month to get a GP appointment and to be asked for a reason by the receptionist is extremely bad practice. Doctors should be able to deal with a patient and respect their privacy - not expect details to be given to a receptionist for a non urgent appointment. | ||||||
| By: | Anonymous |
| May 9 2019 | ||
I have been with the same surgery for over 20 years and really do not understand the why the staffs attitude has become worse over the last year or so, whether at reception or especially on the phone, conversations are abrupt and make you not want to talk to them again. In my experience some simple re-training in customer service might help. Many patients have many different ailments, I suffer from anxiety and other related problems and now become stressed just thinking of calling the surgery. I understand there are pressures with dealing with all types of patients but if you are in that specific job being approachable and welcoming should be priority . Appointment times can be in excess of 3 weeks and this has been the case for a couple of years especially if you want to see a specific Doctor. My Doctors attitude is great I just wish the front of house staff could be the same. | ||||||
| By: | Nightingale V |
| Aug 16 2019 | ||
I don’t go to the DR very often and this surgery would reinforce why. You are not taken seriously by the DR’s, there is no urgency, they don’t call back when they say they will. No continuity you never see the same DR twice, it is fine for contraception and non-urgent or non-complex matters. | ||||||
