St Stephens Surgery |
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2.4 
41 Reviews St Stephens Surgery Adelaide Street, Redditch, Worcestershire, B97 4AL Phone : Web :.. Email :m81001.ststephens@nhs.. EPS : Available .... CQC : 
Status : Open
St Stephens Surgery is a GP Practice in Redditch and provides a list of services listed below if available. This GP practice has 40 reviews with a rating of 2.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how St Stephens Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 2,051 individuals have been screened out of a possible 2,949 eligible people.A total of 69.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 309 people to hit the required 80% screening target. | 2,051 |
| Cervical Screening Ages 50 to 64 | 1,105 individuals have been screened out of a possible 1,430 eligible people.A total of 77.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 39 people to hit the required 80% screening target. | 1,105 |
| Overall number of GP appointments | 8,227 Number of appointments in Aug 2023 from a practice list size of 17,482 patients | 8,227 |
| Face to face appointments | 5,656 Face to Face appointments in Aug 2023 which is 68.7% of the total number of appointments. | 5,656 |
| Home Visits | 163 Home Visits in Aug 2023 which is 2% of the total number of appointments. | 163 |
| Telephone appointments | 2,408 Telephone appointments in Aug 2023 which is 29.3% of the total number of appointments. | 2,408 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| May 29 2021 | ||
Every time I telephone to get an appointment with a doctor, I am told to see a chemist. I am a 79 year old man with chronic smelly wind condition and have been on off the counter indigestion tablets for months without much improvement. I am rather concerned about my health but am unable to get an appointment. | ||||||
 | By: | Anonymous |
| Aug 6 2019 | ||
I have visited several times over the past two months and have found the staff on the reception to be very abrasive and not just to me, it seems they are that way with everyone. The communication between the surgery and patient is abysmal, a telephone system that is best consigned to the bin and needs to be totally re-thought. We do not need to listen to a recording telling us how busy they are, we have already established that by listening to the engaged tone on the numerous previous attempts to get connected. | ||||||
| By: | Peter E |
| Sep 14 2021 | ||
Try and get an appointment is impossible, have been trying for the last week, you are either put in a holding position, and, when you eventually speak to the receptionist you are asked to tell them what you are suffering from, they can put you on to the 'right' Doctor.... so much for privacy . So what has happened to patient confidentiality... Peter E Joynes. 14th September 2021. | ||||||
