Riverside Surgery |
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2.7 
27 Reviews Riverside Surgery Dr Swindlehurst & Partners, Waterside, Evesham, Worcestershire, WR11 1JP Phone : Web :http://www.riversidesurger.. Email :. EPS : Available .... CQC : 
Status : Open
Riverside Surgery is a GP Practice in Evesham and provides a list of services listed below if available. This GP practice has 27 reviews with a rating of 2.7 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Riverside Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,527 individuals have been screened out of a possible 2,356 eligible people.A total of 64.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 358 people to hit the required 80% screening target. | 1,527 |
| Cervical Screening Ages 50 to 64 | 1,056 individuals have been screened out of a possible 1,446 eligible people.A total of 73% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 101 people to hit the required 80% screening target. | 1,056 |
| Overall number of GP appointments | 8,984 Number of appointments in Aug 2023 from a practice list size of 15,364 patients | 8,984 |
| Face to face appointments | 5,106 Face to Face appointments in Aug 2023 which is 56.8% of the total number of appointments. | 5,106 |
| Home Visits | 188 Home Visits in Aug 2023 which is 2.1% of the total number of appointments. | 188 |
| Telephone appointments | 3,690 Telephone appointments in Aug 2023 which is 41.1% of the total number of appointments. | 3,690 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Kevin H |
| Jul 28 2022 | ||
Yet again I have the most excellent..seeing a registrar...and GP..kind efficient ..I wouldn't have better treatment privately in fact I didn't I know that..thanks to receptionists to..the first port of call.. Kevin hughes.x | ||||||
| By: | Victoria S |
| Aug 27 2021 | ||
Had an excellent Asthma Clinic consultation and review today, Friday, 27th August 2021, with a very knowledgeable nurse. I have been experiencing an increase in my asthma symptoms for a few days now, and the nurse was sympathetic and and on the ball with issuing a prescription for a complementary inhaler I can collect today. An excellent service, in what I understand are difficult circumstances today. Thank you. | ||||||
| By: | Sean |
| May 25 2021 | ||
Generally an adequate service, if rather antiquated. It's great the the in-surgery dispensary will deliver, however, the inability to pay in advance over the phone, meaning you can only pay by cash when the delivery person arrives, while rather quaint is very backward. To book a non-urgent GP consultation, even a telephone consultation, requires a phone call early in the morning of the day you may be called (as it's a call-back service). You can't add yourself to the que for the following or later days. I fail to see why a calendar/diary system couldn't be used. Also, having to stay by the phone without having any idea when you will be called is not helpful and certainly stressful. The surgery seems rather anti modern approaches to Customer Service. For example, there is no way to email/message the surgery, either securely (to exchange health data) or even by standard email for non-critical information. Presumably there's a fear they will miss something and be held accountable, but this could be managed with a click through disclaimer (see other surgeries) before allowing the message to be sent. Use of Skype/Teams/Google for consultations would be a great help for those of us living rurally who have terrible mobile and sometimes even unreliable land-line connections (generally internet connections are more resilient to drop-outs). I think overall, the surgery could operate much more efficiently, without significant investment, by using readily available technology to bring the patient/customer experience into the 21st century. | ||||||
