Bidford Health Centre

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    star rating
    3.8
    16 Reviews
    Bidford Health Centre
     Stratford Road,
     Bidford-On-Avon,
     Alcester,
     Warwickshire, B50 4LX
    Phone :
    Web :http://bidfordhc.nhs.uk/..

    Email :.

    EPS : Not Available
    .... CQC : CQC Rating

    Status : Closed
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  • Provider Information
  • Bidford Health Centre is a GP Practice in Alcester and provides a list of services listed below if available. This GP practice has 16 reviews with a rating of 3.8 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Anticoagulant monitoring and dosing
  • Asthma Clinic
  • COPD clinic with spirometry
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
  • Pharmacy available on-site
  • Phlebotomy
  • Smoking cessation clinic
  • Travel health with yellow fever
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Bidford Health Centre is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,410 individuals have been screened out of a possible 1,881 eligible people.

    A total of 75% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 95 people to hit the required 80% screening target.
    1,410
    Cervical Screening Ages 50 to 641,203 individuals have been screened out of a possible 1,518 eligible people.

    A total of 79.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 12 people to hit the required 80% screening target.
    1,203
    Overall number of GP appointments7,537 Number of appointments in Aug 2023 from a practice list size of 13,873 patients7,537
    Face to face appointments3,932 Face to Face appointments in Aug 2023 which is 52.2% of the total number of appointments.3,932
    Home Visits69 Home Visits in Aug 2023 which is 0.9% of the total number of appointments.69
    Telephone appointments3,536 Telephone appointments in Aug 2023 which is 46.9% of the total number of appointments.3,536
    Unknown appointments0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.0
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    6

    Good
    6

    Ok
    1

    Poor
     

    Terrible
    3

  •  Patient Reviews

    Bidford Health Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jan 25 2019

    This is an awful surgery, but has no competition. Massive waits to get appointments, made a move out of the village and now served by hopeless buses. We were promised transport. They rarely remember who I am, rarely have up to date notes, the receptionist is rude and supplies wrong information, or refuses to give correct information. I've had test results lost and wrong results passed on. This is usual. The pharmacy in the village is better for everything.
    Original Comment Report...

    Reply from Bidford Health Centre
    Thu, 31 Jan 2019 11:17:44 Z

    Thank you for taking the time to post feedback and are sorry to hear of any difficulties you have encountered. We can only respond generally to anonymous comments however please contact the health centre if you wish to discuss the specific details. We have a large, stable and consistent team of clinicians to meet your needs. We also provide same day appointments and telephone advice for acute problems with the duty GP on any given week day. Our full time equivalent number of GPs is the same or greater than 88% of the 33 practices in south Warwickshire. They are ably supported by a team of nurses which has the joint highest full time equivalent staff numbers of the same 33 practices. This demonstrates our clinical workforce is well staffed and 84% of patients surveyed were satisfied with the appointment offered. The proposal to relocate to another site in the village was rejected by local residents at an open meeting in 2012. However the move out of the village has provided us with facilities which over 4 years later remain the envy of visitors and health professionals who are now able to use them to provide wider services for our patients. Transportation and the local bus service are outside our control and we are not aware of any problems. The practice in collaboration with our patient group have been trying to secure funding to upgrade the existing bus shelters and talking to local stakeholders about building a footpath between the village and the health centre. Patient notes are held in our clinical system, entered and updated instantly during a consultation and we aim to process all documentation received from other agencies within 48 hours of receipt into your medical record. Test results are also returned to us via links directly into our clinical system and into your medical record. We are sorry to hear your thoughts on our reception team. 89% of patients surveyed found them helpful.

    Bidford Health Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 28 2018

    Visited with concerns about my daughter's health. GP made my daughter feel at ease and tests ordered as necessary. Not rushed at all. Very happy with care here
    Original Comment Report...

    Reply from Bidford Health Centre
    Mon, 22 Oct 2018 17:23:23 +0100

    Thank you for taking the time to post a comment about your positive experience at the health centre. This has been shared with the team internally as part of our usual process to discuss all feedback.

    Bidford Health Centre
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jul 12 2018

    This practice ofers the best patient general health care possible. The team of doctors and staff are of the highest order to which the NHS aspires. Patients can have confidence that they will be well looked after whatever their problem. Can't be bettered!
    Original Comment Report...

    Reply from Bidford Health Centre
    Mon, 23 Jul 2018 10:35:05 +0100

    Thank you for adding your positive feedback to NHS Choices. This has been fed back to the team who are delighted to be described in such a way.

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    Bidford Health Centre

    GP Practice in Alcester

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