Pendeen Surgery |
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3.0 
13 Reviews Pendeen Surgery Kent Avenue, Ross On Wye, Herefordshire, HR9 5AH Phone : Web :http://www.pendeensurgery... Email :admin.pendeen@nhs.net. EPS : Available .... CQC : 
Status : Open
Pendeen Surgery is a GP Practice in Ross On Wye and provides a list of services listed below if available. This GP practice has 13 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Pendeen Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 720 individuals have been screened out of a possible 1,112 eligible people.A total of 64.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 170 people to hit the required 80% screening target. | 720 |
| Cervical Screening Ages 50 to 64 | 657 individuals have been screened out of a possible 861 eligible people.A total of 76.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 32 people to hit the required 80% screening target. | 657 |
| Overall number of GP appointments | 4,203 Number of appointments in Aug 2023 from a practice list size of 8,752 patients | 4,203 |
| Face to face appointments | 2,797 Face to Face appointments in Aug 2023 which is 66.5% of the total number of appointments. | 2,797 |
| Home Visits | 117 Home Visits in Aug 2023 which is 2.8% of the total number of appointments. | 117 |
| Telephone appointments | 1,289 Telephone appointments in Aug 2023 which is 30.7% of the total number of appointments. | 1,289 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Feb 11 2022 | ||
Poor customer service. 15 minutes at least to wait to make a call. It is hard to get an appointment by phone, email or online. My GP is good but it is impossible to see her. Most times have to use NHS 111 and travel long distance to see someone. Very frustrating. Covid has been an excuses for too long. | ||||||
| By: | Anonymous |
| Oct 21 2021 | ||
This surgery has gone from bad to worse. I now have cancer which was swept under the carpet in april I'm disgusted. | ||||||
| By: | Anonymous |
| Oct 18 2021 | ||
Virtually impossible to see a doctor and telephone appointments have a three week wait. Making a telephone appointment is an all day job, line is continiously engaged. Staff will all they can to 'protect' any doctor from making any form of connection with a patient. | ||||||
