Lydbrook Health Centre |
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Lydbrook Health Centre is a GP Practice in Lydbrook and provides a list of services listed below if available. This GP practice has 6 reviews with a rating of 3.7 out of 5. |
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Patient Reviews
 | By: | Anonymous |
| Feb 21 2017 | ||
I have been a patient with Lydbrook practice for 8 years and am impressed with the courteous and professional commitment by doctors, nurses, pharmacists and admin staff alike. I have a number of minor health issues and am a regular patient. Despite my medical problems being at the lower end of the scale. I am always able to talk with a member of staff and in an emergency, am always offered an appointment. Since the practice has adopted a Triage system, it is actually easier to speak with someone by phone and I am never kept waiting long. In an ideal world it would be helpful to have appointments available in the evenings or weekends but with an ever decreasing NHS budget, I am very grateful for the care I receive. Well done Lydbrook Surgery. | ||||||
| By: | Anonymous |
| Feb 9 2017 | ||
The main reason for my disatisfaction is the particularly unpleasant receptionist who I seem to encounter on a regular basis. It is evident that another query and phone call is pure irritation and inconvienience. This receptionist shows no respect or compassion and in my mind could warrant some training in the way of people skills. After the most recent conversation with them, I was close to tears. Surely a phone call to a doctor's surgery just trying to clear up a mess (not even of my making) shouldn't leave anyone feeling this way?I fear for anyone who is in a fragile state having contact with them. | ||||||
| By: | Anonymous |
| Feb 12 2019 | ||
I’ve been a patient here for about six months and have had to see a doctor or nurse a couple of times since then.
I can always get an appointment at a convenient time for me, and all the staff have been very helpful.
When seeing the doctors, they have been very thorough and have addressed my concerns and worries well and i have received appropriate treatment or further investigation.
I think this is a great surgery. | ||||||
