Harley Street Medical Ctr |
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2.6 
30 Reviews Harley Street Medical Ctr Harley Street, Hanley, Stoke On Trent, Staffordshire, ST1 3RX Phone : Web :http://www.harleystreetmed.. Email :. EPS : Available .... CQC : 
Status : Closed
Harley Street Medical Ctr is a GP Practice in Stoke On Trent and provides a list of services listed below if available. This GP practice has 30 reviews with a rating of 2.6 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Harley Street Medical Ctr is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 560 individuals have been screened out of a possible 1,321 eligible people.A total of 42.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 497 people to hit the required 80% screening target. | 560 |
| Cervical Screening Ages 50 to 64 | 311 individuals have been screened out of a possible 494 eligible people.A total of 63% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 85 people to hit the required 80% screening target. | 311 |
| Overall number of GP appointments | 2,407 Number of appointments in Aug 2023 from a practice list size of 9,011 patients | 2,407 |
| Face to face appointments | 1,657 Face to Face appointments in Aug 2023 which is 68.8% of the total number of appointments. | 1,657 |
| Home Visits | 240 Home Visits in Aug 2023 which is 10% of the total number of appointments. | 240 |
| Telephone appointments | 202 Telephone appointments in Aug 2023 which is 8.4% of the total number of appointments. | 202 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 308 Video call appointments in Aug 2023 which is 12.8% of the total number of appointments. | 308 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 19 2023 | ||
I have been requesting to see a gp at Harley Street Medical Centre all week because 111 sent me to the hospital out of hours and they prescribed three lots of pills and said see your gp for a referral for an xray. I rang on Monday and Tuesday because i was only just registered with them. I was then told to call on Thursday morning. So I rang and I finally got through, but they couldn't give me an appointment that day because they were fully booked and they close at 1pm. I called at 8am on Friday morning and was 15th in the queue. It took me an hour to get through. Only to be told i have to see physiotherapist because the gp does not deal with joint problems (I have very painful and swollen right knee, nausea and fever). The hospital outpatient had told me to go to my gp for referral for an xray. They physiotherapist did not call me . I was ill over night so I rang 111 again on Saturday. They gave me steroids and said go to your gp for blood tests they have to see you because rhmatoid arthritis is autoimmune disease not a joint problem. I have had to take more time off work. | ||||||
 | By: | Anonymous |
| Feb 18 2019 | ||
I've been trying to book a blood test for weeks, the phone line is always 'user busy' or just disconnects and when i finally get through it's a 30 minute waiting time on hold. The receptionist told me if i wanted to be seen today then i have to go to a different walk in centre and if not, i have to call back tomorrow to be put on a list.
Not being able to pre book appointments is infuriating and the phone never been answered is ridiculous. Get better staff and a better system. | ||||||
| By: | Mariam |
| Mar 26 2024 | ||
Very rude staff need learn some manners they treat people like dirt of the street | ||||||
