Northgate Surgery |
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3.4 
8 Reviews Northgate Surgery 7 Carters Square, Uttoxter, Staffordshire, ST14 7FN Phone : Web :http://www.thenorthgatesur.. Email :northgate.surgery@nhs.. EPS : Available .... CQC : 
Status : Open
Northgate Surgery is a GP Practice in Uttoxter and provides a list of services listed below if available. This GP practice has 8 reviews with a rating of 3.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Northgate Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 834 individuals have been screened out of a possible 1,097 eligible people.A total of 76% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 44 people to hit the required 80% screening target. | 834 |
| Cervical Screening Ages 50 to 64 | 511 individuals have been screened out of a possible 663 eligible people.A total of 77.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 20 people to hit the required 80% screening target. | 511 |
| Overall number of GP appointments | 2,483 Number of appointments in Aug 2023 from a practice list size of 6,685 patients | 2,483 |
| Face to face appointments | 1,655 Face to Face appointments in Aug 2023 which is 66.7% of the total number of appointments. | 1,655 |
| Home Visits | 19 Home Visits in Aug 2023 which is 0.8% of the total number of appointments. | 19 |
| Telephone appointments | 809 Telephone appointments in Aug 2023 which is 32.6% of the total number of appointments. | 809 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jul 24 2023 | ||
Rude receptionist computer says no attitude !!if you get this receptionist prepare for a battle , rude , no compassion , makes phoning doctors a stressful experience which I will put off unless absolutely necessary . | ||||||
| By: | Anonymous |
| Jul 24 2023 | ||
No follow up from previous ecg even tho it says on patient notes on app . Receptionists rude and contradict what doctors tell you , they act like they have medical knowledge , absolutely no need for their attitude . Makes phoning them a stressful experience. But maybe that’s what they want … Doctors and nurses all good and friendly, shame about reception , I’m told balance street are nothing like this .. | ||||||
 | By: | Anonymous |
| Feb 8 2019 | ||
I’ve been to this surgery numerous times recently and have seen nurses, GPS and HCAs. All have been patient, understanding and have given me excellent care.
Whilst most reception staff are also pleasant and understanding there is on member in particular who can come across as insensitive, condescending and rude. I’ve spoken to her about an appointment, obviously and clearly very upset, and was made to feel like I was wasting surgery time - even though I was asked to come back for an appointment by the HCA and GP. | ||||||
