Chancery Lane Surgery |
|
3.9 
21 Reviews Chancery Lane Surgery Chancery Lane, Chapel End, Nuneaton, Warwickshire, CV10 0PB Phone : Web :http://chancerylane.warwic.. Email :. EPS : Available .... CQC : 
Status :
Chancery Lane Surgery is a GP Practice in Nuneaton and provides a list of services listed below if available. This GP practice has 20 reviews with a rating of 3.9 out of 5 and a CQC rating of Requires improvement. |
| Provider Services | ||||
| ||||
| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Chancery Lane Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 880 individuals have been screened out of a possible 1,337 eligible people.A total of 65.8% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 190 people to hit the required 80% screening target. | 880 |
| Cervical Screening Ages 50 to 64 | 419 individuals have been screened out of a possible 604 eligible people.A total of 69.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 65 people to hit the required 80% screening target. | 419 |
| Overall number of GP appointments | 4,044 Number of appointments in Aug 2023 from a practice list size of 7,405 patients | 4,044 |
| Face to face appointments | 2,331 Face to Face appointments in Aug 2023 which is 57.6% of the total number of appointments. | 2,331 |
| Home Visits | 9 Home Visits in Aug 2023 which is 0.2% of the total number of appointments. | 9 |
| Telephone appointments | 1,704 Telephone appointments in Aug 2023 which is 42.1% of the total number of appointments. | 1,704 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
| ||||||||||||
Patient Reviews
 | By: | John T |
| Sep 12 2022 | ||
Mr T I’ve been with the surgery for a couple of years and I think they are brilliant all are very helpful as x caring . | ||||||
| By: | Vicky |
| Jul 7 2021 | ||
Been a patent as long as I can remember. Wouldn’t go anywhere else | ||||||
| By: | Anonymous |
| Jun 22 2021 | ||
Unfortunately my experience with the surgery has changed a lot recently, I understand everywhere is extremely busy with covid and I am aware more than any of the demands put on staff as a result, but there is no excuse for staff being extremely rude on the phone, my elderly nan is a patient and I was with her when she phoned the surgery and was in complete shock at how the receptionist spoke to her, it wasn’t just what she said it was how she said it, she had an extremely harsh tone on the phone not what you’d expect at all from a doctors receptionist and she came across sarcastically with no understanding or compassion for my Nan. I wanted my nan to move surgeries I felt that offended if this wouldn’t be a big deal and upheaval for a woman of her age I would have insisted. I would suggest that receptionists are reminded no matter how busy they may be or how bad their day might have been, they are there to help everyone particularly the elderly and vulnerable and it’s not right of them to give them any less than their very best! | ||||||
