Priory Gate Practice |
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3.4 
21 Reviews Priory Gate Practice 1St Floor, City Of Coventry Health Centre, 2 Stoney Stanton Road, Coventry, West Midlands, CV1 4FS Phone : Web :http://www.priorygatepract.. Email :glenn.walker@nhs.net. EPS : Available .... CQC : 
Status : Closed
Priory Gate Practice is a GP Practice in Coventry and provides a list of services listed below if available. This GP practice has 20 reviews with a rating of 3.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Priory Gate Practice is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 892 individuals have been screened out of a possible 1,934 eligible people.A total of 46.1% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 656 people to hit the required 80% screening target. | 892 |
| Cervical Screening Ages 50 to 64 | 343 individuals have been screened out of a possible 523 eligible people.A total of 65.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 76 people to hit the required 80% screening target. | 343 |
| Overall number of GP appointments | 4,170 Number of appointments in Aug 2023 from a practice list size of 10,147 patients | 4,170 |
| Face to face appointments | 2,030 Face to Face appointments in Aug 2023 which is 48.7% of the total number of appointments. | 2,030 |
| Home Visits | 20 Home Visits in Aug 2023 which is 0.5% of the total number of appointments. | 20 |
| Telephone appointments | 1,946 Telephone appointments in Aug 2023 which is 46.7% of the total number of appointments. | 1,946 |
| Unknown appointments | 32 Unknown appointments in Aug 2023 which is 0.8% of the total number of appointments. | 32 |
| Video call appointments | 142 Video call appointments in Aug 2023 which is 3.4% of the total number of appointments. | 142 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Priory G |
| Mar 13 2019 | ||
Have always had positive experiences with this practice.
Almost always able to get an appointment for when I need, even on short notice. There are sometimes delays as with any practice but the availability and flexibility of appointments make up for this massively.
GPs and the practice nurse have always been kind, respectful, and supportive, and will take the time needed to listen to you.
Receptionists are usually very helpful, particularly one who goes above and beyond to help. | ||||||
| By: | Priory G |
| Oct 30 2018 | ||
Many GP's and reception staff lack concern and empathy for the service users. Reception staff are unorganised Always behind with appointments. Long waiting times. Reply from Priory Gate Practice Wed, 31 Oct 2018 09:42:40 Z Dear Patient I am sorry to read that you are unhappy with the service you are getting from Priory Gate currently and acknowledge there is currently a delay for routine appointments however we always have two alternatives: Emergency triage where the on-call doctor can discuss your condition over the telephone with you and agree the most appropriate method of treatment including a face to face appointment, an alternative to this is an extended hours evening appointment or weekend appointment in one of 4 locations in the City. This service is provided by GP's working on our behalf and these appointments are bookable through the reception team for up to 5 days ahead. I am more than happy to meet with you to discuss your concerns and this can be either over the telephone or face to face. Glenn Walker Practice Manager 02476 961370 glenn.walker@nhs.net | ||||||
| By: | Priory G |
| Jul 9 2018 | ||
Phoned at 11. Receptionist was very helpful and I got an appointment at 12. The drs I saw were very helpful, kind and compassionate. Reply from Priory Gate Practice Mon, 09 Jul 2018 17:58:41 +0100 Dear Patient Many thanks for your positive comments regarding the service and treatment you received at Priory Gate. We offer a number of 'on-day' appointments and when they have been taken we always have a doctor available to deal with emergency patient requests. If following the telephone discussion the doctor feels you need to be seen you will be offered an emergency appointment. I will let the Doctors and reception team know of your comments Glenn Walker Practice Manager | ||||||
