Revel Surgery |
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4.2 
40 Reviews Revel Surgery Barr Lane, Brinklow, Rugby, Warwickshire, CV23 0LU Phone : Web :http://www.revelsurgery.nh.. Email :. EPS : Not Available .... CQC : 
Status : Closed
Revel Surgery is a GP Practice in Rugby and provides a list of services listed below if available. This GP practice has 32 reviews with a rating of 4.2 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Revel Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 861 individuals have been screened out of a possible 1,083 eligible people.A total of 79.5% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 6 people to hit the required 80% screening target. | 861 |
| Cervical Screening Ages 50 to 64 | 625 individuals have been screened out of a possible 766 eligible people.A total of 81.6% of possible patients have been screened which is above the required mimimum standard. | 625 |
| Overall number of GP appointments | 3,444 Number of appointments in Aug 2023 from a practice list size of 7,894 patients | 3,444 |
| Face to face appointments | 2,189 Face to Face appointments in Aug 2023 which is 63.6% of the total number of appointments. | 2,189 |
| Home Visits | 189 Home Visits in Aug 2023 which is 5.5% of the total number of appointments. | 189 |
| Telephone appointments | 1,066 Telephone appointments in Aug 2023 which is 31% of the total number of appointments. | 1,066 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Aug 19 2019 | ||
Staff here are lovely. Always helpful an polite. I would give this surgery 5 stars except it is impossible to get an appointment. The last two times we have needed to see a doctor we have had to use the Walk-in Centre as the surgery had no appointments for over a week. It is fine for monitoring long-term conditions but if you are ill and need to be seen i the next few days you have to go elsewhere. | ||||||
| By: | Anonymous |
| Jul 7 2019 | ||
A couple of months ago someone from the surgery (non-clinical staff) phoned and asked several questions about whether I had ever smoked, whether I drank etc. I queried this and was told it was to update my records as the practice had to have this for (I think??) audit reasons?? Really threw me so I just answered. Wish I hadn't. A week ago I got a text saying I had an appointment which I hadn't booked. Looked on-line and it had been made by the practice. I tried to cancel (it was during my working day) but was not able to do so. No one had contacted to ask if I wanted to be seen or said what the appointment was about. I think this is really poor. The receptionist was not able to tell me why the appointment had been made but could give me the name of the person who booked it. That person was not a clinician. If I needed some sort of appointment I think I should have been contacted and the reasons for this explained. As it is I just cancelled. It worries me that non-clinical staff have access to my records and that appointments are being made with no reason given and just a text to tell me I have been booked in. I think it is patronising and disrespectful. I am more than capable of booking an appointment if I need one. | ||||||
| By: | Anonymous |
| Jun 29 2019 | ||
I have used this surgery for many years and sadly I feel that as it has grown it has become impersonal and the communication is not as good. It can takes week to get an appointment with a particular doctor even when I have been asked at a first appointment to re-book with the same person. When I have phoned with queries I have been told I would get called back and haven't. I used to feel like the practice cared about the patients. Now I don't think they really know us beyond what they can quickly see from the computer screen. Individual doctors are still great but I rarely see the same person twice. Very little continuity. It has more of a feel of a walk in centre than anything else. It's a shame. There are a lot of lovely people working there but it feels a bit like a production line. If I didn't work it might be different as I would be more likely to be able to see the same person twice. I have chronic health problems so need to attend for medication reviews etc but then end up seeing someone who has never met me. I think it was a better surgery when it was smaller. | ||||||
