Highfield Surgery |
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3.4 
32 Reviews Highfield Surgery South Shore Primary Care Centre, Lytham Road, Blackpool, Lancashire, FY4 1TJ Phone : Web :http://www.highfield-surge.. Email :. EPS : Available .... CQC : 
Status :
Highfield Surgery is a GP Practice in Blackpool and provides a list of services listed below if available. This GP practice has 31 reviews with a rating of 3.4 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Highfield Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,421 individuals have been screened out of a possible 1,991 eligible people.A total of 71.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 172 people to hit the required 80% screening target. | 1,421 |
| Cervical Screening Ages 50 to 64 | 1,021 individuals have been screened out of a possible 1,410 eligible people.A total of 72.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 107 people to hit the required 80% screening target. | 1,021 |
| Overall number of GP appointments | 8,698 Number of appointments in Aug 2023 from a practice list size of 13,733 patients | 8,698 |
| Face to face appointments | 4,232 Face to Face appointments in Aug 2023 which is 48.7% of the total number of appointments. | 4,232 |
| Home Visits | 200 Home Visits in Aug 2023 which is 2.3% of the total number of appointments. | 200 |
| Telephone appointments | 2,763 Telephone appointments in Aug 2023 which is 31.8% of the total number of appointments. | 2,763 |
| Unknown appointments | 1,503 Unknown appointments in Aug 2023 which is 17.3% of the total number of appointments. | 1,503 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | M G |
| Jul 14 2023 | ||
After moving here from the Midlands, I have found the surgery good and the gp's I've seen and spoken to very helpful and efficient in referring me to other specialists. In fact I've been amazed how quick I've had my problems dealt with by the whole surgery and the Vic hospital I've been referred to. Much more efficient and pleasant experience than Stafford where getting an appointment is like winning the lottery. Getting hospital follow ups very slow. | ||||||
| By: | Anonymous |
| Dec 22 2022 | ||
The new booking system is abysmal! You give your symptoms to an unqualified receptionist, she puts you on a list for a doctor to prioritise. You're then told you will get a call back within 3 working days! You have to be available all day and into the night to receive your call. It could come at anytime and anywhere. I really don't want to be discussing medical issues in the queue at the supermarket! They have taken patient care out of the system it seems And if you miss the call because you are in the toilet, at a meeting, in the shower? The system does nothing to reassure patients. | ||||||
| By: | Michelle l |
| Aug 18 2022 | ||
Thank you to Dr Sabia Dayala for taking time adopting a holistic approach to health and wellbeing , listening , advice and all round care to my health problems thank you so much for caring and understanding. Refreshing in this current climate . Thankyou | ||||||
