West Rainton Surgery

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    star rating
    3.4
    16 Reviews
    West Rainton Surgery
     Woodland View,
     West Rainton,
     Houghton Le Spring,
     Tyne And Wear, DH4 6RQ
    Phone :
    Web :http://www.westraintonsurg..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Open
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  • Provider Information
  • West Rainton Surgery is a GP Practice in Houghton Le Spring and provides a list of services listed below if available. This GP practice has 16 reviews with a rating of 3.4 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Anticoagulant monitoring and dosing
  • Asthma Clinic
  • Child health and development
  • Child Immunisations
  • Chiropody - provided in house and available on NHS
  • COPD clinic with spirometry
  • Dermatology specialist clinic
  • Diabetes Clinic providing insulin initiation
  • Dietician - provided in house and available on NHS
  • Hormonal injections/implants
  • Joint injections
  • Learning disability health check
  • Long-Acting Reversible Contraception (LARC - eg IUD or implant)
  • Minor surgery (removal of moles,skin lesions)
  • Pharmacy available on-site
  • Phlebotomy
  • Primary care counselling service
  • Smoking cessation clinic
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how West Rainton Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 49579 individuals have been screened out of a possible 753 eligible people.

    A total of 76.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 24 people to hit the required 80% screening target.
    579
    Cervical Screening Ages 50 to 64431 individuals have been screened out of a possible 555 eligible people.

    A total of 77.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 13 people to hit the required 80% screening target.
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    Overall number of GP appointments3,169 Number of appointments in Aug 2023 from a practice list size of 5,422 patients3,169
    Face to face appointments2,151 Face to Face appointments in Aug 2023 which is 67.9% of the total number of appointments.2,151
    Home Visits43 Home Visits in Aug 2023 which is 1.4% of the total number of appointments.43
    Telephone appointments699 Telephone appointments in Aug 2023 which is 22.1% of the total number of appointments.699
    Unknown appointments275 Unknown appointments in Aug 2023 which is 8.7% of the total number of appointments.275
    Video call appointments1 Video call appointments in Aug 2023 which is 0% of the total number of appointments.1


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  • Patient Ratings

    Excellent
    7

    Good
    2

    Ok
    1

    Poor
    3

    Terrible
    3

  •  Patient Reviews

    West Rainton Surgery
    Review SourceBy:Gillian D
    Rating:..Star Rating
    Jul 10 2023

    As a family of 3 we relocated back to UK from Spain and have found the surgery nothing but helpful and totally on the ball with every aspect of our health needs. My son has special needs and they have been very supportive with his health problems from day one. I personally would like to say a big thankyou to all the staff at the surgery especially Dr Aye.

    West Rainton Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Apr 27 2023

    I read a lot of negative reviews about the receptionists at our surgery .. I rang today in a terrible situation after a fall and Leigh was so helpful .. she went above and beyond to get me the help I needed .. thank you Leigh .. Also a massive thank you to Rowena for all you did to help me ..

    West Rainton Surgery
    Review SourceBy:West R
    Rating:..Star Rating
    Apr 29 2019

    I have the utmost respect for my GP Practice. Ok like every other surgery in the country it can be hard to get an appointment BUT when the time you do need to be seen 100% you are seen. You are followed up. That's what is important. I have been at this practice since the day I was born. It's not an easy job for the clinicians or staff but I will take this opportunity to say thank you.
    Original Comment Report...

    Reply from West Rainton Surgery
    Thu, 09 May 2019 14:38:54 +0100

    Thank you for your feedback, I am pleased to hear you have had a positive experience at our practice, I will share this with the practice team. Mrs Samantha McErlane Practice Manager

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    West Rainton Surgery

    GP Practice in Houghton Le Spring

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