Marine Medical Group

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    star rating
    3.4
    12 Reviews
    Marine Medical Group
     Blyth Health Centre,
     Thoroton Street,
     Blyth,
     Northumberland, NE24 1DX
    Phone :
    Web :http://www.marinemedical-b..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Open
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  • Provider Information
  • Marine Medical Group is a GP Practice in Blyth and provides a list of services listed below if available. This GP practice has 12 reviews with a rating of 3.4 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Asthma Clinic
  • Learning disability health check
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Marine Medical Group is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,497 individuals have been screened out of a possible 2,016 eligible people.

    A total of 74.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 116 people to hit the required 80% screening target.
    1,497
    Cervical Screening Ages 50 to 64898 individuals have been screened out of a possible 1,192 eligible people.

    A total of 75.3% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 56 people to hit the required 80% screening target.
    898
    Overall number of GP appointments5,314 Number of appointments in Aug 2023 from a practice list size of 13,077 patients5,314
    Face to face appointments4,581 Face to Face appointments in Aug 2023 which is 86.2% of the total number of appointments.4,581
    Home Visits0 Home Visits in Aug 2023 which is 0% of the total number of appointments.0
    Telephone appointments658 Telephone appointments in Aug 2023 which is 12.4% of the total number of appointments.658
    Unknown appointments75 Unknown appointments in Aug 2023 which is 1.4% of the total number of appointments.75
    Video call appointments0 Video call appointments in Aug 2023 which is 0% of the total number of appointments.0


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  • Patient Ratings

    Excellent
    6

    Good
    1

    Ok
    1

    Poor
     

    Terrible
    4

  •  Patient Reviews

    Marine Medical Group
    Review SourceBy:Michael R
    Rating:..Star Rating
    Jun 15 2022

    Always had excellent service from all members of staff. Staff are empathetic and listen to problems and direct to the relevant clinicians. Never any issues with appts they will try there very best to get you seen. They will phone you back when they say they will. All gps are good take on board what you have discuss and give honest information about your health. Dr Norfolk and Dr Graham have a grt team.

    Marine Medical Group
    Review SourceBy:Marine M
    Rating:..Star Rating
    Jul 6 2019

    Absolutely disappointed... waiting one and a half weeks for registration then another one week for appointment and now the lady from the reception tell me that I have to come back after one more week half nine in the morning to book my appointment with midwife... so I have to wait another one week just to book my appointment with midwife and who know how many weeks I have to wait for it after that.. my baby will come out before I see the midwife.... if you just move in blyth do not make the mistake to register with marine medical group!!
    Original Comment Report...

    Reply from Marine Medical Group
    Mon, 08 Jul 2019 09:49:52 +0100

    Thank you for taking the time to comment. I would appreciate it if you would please contact me at the practice to discuss this further. Natalie Armstrong Practice Manager

    Marine Medical Group
    Review SourceBy:Marine M
    Rating:..Star Rating
    Jan 5 2019

    Having recently moved to the area and being heavily pregnant, I tried to register on the day of moving, completed the forms and handing them back with ID the following day. I highlighted at the time that I required a midwife appointment as soon as possible, given that I need to book in with them and my hospital of choice. I was told by reception to "ring in a few weeks". I was sent away wondering what was going to happen to my care in the lead up to birth. A week or so later, as instructed, I rang for an appointment with a midwife and was told they were not giving any away as they are relocating rooms. I highlighted my concerns and was given a phone number for local midwives. I rang this number several times and was just left with it ringing out, no one answering and no message facility. I contacted the Marine Medical Group again and explained my dilemma, now almost three weeks after completing my registration paperwork- who informed me I was not on their system and could not book an appointment. I reinforced the urgency of my need for an appointment and the receptionist stated she could provisionally book an appointment for me in two weeks, complete registration dependent. I am left feeling bewildered and frustrated by the services of Marine Medical Group thus far. I am not the first person to relocate in pregnancy and I am sure I won't be the last. The lack of support and ability to get an appointment at a time when I should be seeing a midwife fortnightly is appalling and unfortunately my dealings thus far have left me wondering whether it is somewhere I want to continue attending.
    Original Comment Report...

    Reply from Marine Medical Group
    Tue, 08 Jan 2019 09:39:17 Z

    Dear patient I am sorry to hear that your experience with the practice has been unacceptable and appreciate you taking the time to comment. We have recently had to arrange for the midwifery services to be moved from the practice to elsewhere within the building due to lack of space within the practice and this has meant a delay in confirming appointment dates with the midwife. This has now been rectified. Unfortunately I cannot comment as to why the telephone was just ringing out in the midwives office, there is usually an answerphone service advising what to do if you require assistance. We know that continuity of care is important to patients and we try our hardest to make contact with the practice a positive experience. If you are still experiencing problems with your registration or gaining an appointment with the midwife could you please contact me at the practice so we can discuss this further and I can ensure that you are happy with the service provided by the practice going forward. Best wishes Natalie Armstrong Practice Manager

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    Marine Medical Group

    GP Practice in Blyth

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