Winshill Medical Centre |
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3.0 
9 Reviews Winshill Medical Centre Melbourne Avenue, Winshill, Burton On Trent, Staffordshire, DE15 0EP Phone : Web :http://www.winshillmedical.. Email :. EPS : Available .... CQC : 
Status : Open
Winshill Medical Centre is a GP Practice in Burton On Trent and provides a list of services listed below if available. This GP practice has 9 reviews with a rating of 3 out of 5 and a CQC rating of Good. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Winshill Medical Centre is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 553 individuals have been screened out of a possible 809 eligible people.A total of 68.4% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 95 people to hit the required 80% screening target. | 553 |
| Cervical Screening Ages 50 to 64 | 264 individuals have been screened out of a possible 356 eligible people.A total of 74.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 21 people to hit the required 80% screening target. | 264 |
| Overall number of GP appointments | 2,018 Number of appointments in Aug 2023 from a practice list size of 4,824 patients | 2,018 |
| Face to face appointments | 1,352 Face to Face appointments in Aug 2023 which is 67% of the total number of appointments. | 1,352 |
| Home Visits | 35 Home Visits in Aug 2023 which is 1.7% of the total number of appointments. | 35 |
| Telephone appointments | 631 Telephone appointments in Aug 2023 which is 31.3% of the total number of appointments. | 631 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| Jun 17 2019 | ||
as a whole i am dissatisfied with most of not all aspects of this service. getting an appointment is extremely difficult. with receptionist 9 times out of 10 telling you to ring tomorrow after 8 to get and emergency appointment. This can go on for days and weeks in some cases, being told to call back at 8am the following morning again and again. when you do manage to get an appointment you are made to feel like your on a clock even if your appointment is way under the ten minute limit. the doctors attitude towards patients is that they are right and my opinion or concerns do not matter. the staff disregard privacy and force patients to openly talk about medical issues in the reception full of other patients even when it was requested to go into a room to discuss the issue further the doctor refused and made us wait in reception while the receptionist relayed my medical issues back and forth from the doctors office to the open reception area. as a healthcare worker myself i know this goes against all privacy policy’s. when ringing for tests results the receptionist says she will contact the hospital and ring me back to tell me what the delay is. one week later no phone call. this is not my first review of this surgery and somehow my other was removed maybe because it was a reflected badly on the service. | ||||||
| By: | Winshill M |
| Nov 27 2017 | ||
I would just like to write about my treatment at winshill medical centre, I have received nothing but first class service, from booking appointments with a member of staff who is always polite and helpful to my treatment with the nurse and finally the wonderful Dr, they are so thorough will every query, they give you time and patience and I feel like nothing is too much trouble, my grandson aswell has been very fortunate to have received excellent care under the same doctor, how many doctors ring to see how your baby is? Not many! But this doctor was so concerned they did, absolutely faultless.. Reply from Winshill Medical Centre Tue, 28 Nov 2017 11:37:30 Z The GP's and staff would like to thank you for taking the time to provide your lovely comments. We appreciate your feedback and are pleased that you are happy with the service we provide. Winshill Medical Centre | ||||||
| By: | Winshill M |
| Nov 2 2017 | ||
As a member of this surgery for many years now. At no time have I ever been subjected to anything less than total respect and help by every single member of staff. Either in the reception area, nurses or doctors.
So much so that I am shocked to read of several poor reviews given. Never my experience.
Over the last few years I have been unfortunate enough to have been in several serious accidents requiring hospital treatment and, of course numerous visits to this surgery. My recovery each time depending heavily upon diagnosis, medication and appointments made to see specialists. All requiring dedication by this staff to whom I shall be eternally grateful. Reply from Winshill Medical Centre Thu, 09 Nov 2017 13:54:48 Z Dear Derek The GP's and staff would like to thank you for taking the time to provide your lovely comments. We appreciate your feedback and are pleased that you are happy with the service we provide. Winshill Medical Centre | ||||||
