Willow Bank Surgery |
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2.6 
41 Reviews Willow Bank Surgery Meir Primary Care Centre, Weston Road, Meir, Stoke on Trent, Staffordshire, ST3 6AB Phone : Web :http://willowbankcic.org/.. Email :info@willowbank.org. EPS : Available Status : Closed
Willow Bank Surgery is a GP Practice in Stoke on Trent and provides a list of services listed below if available. This GP practice has 39 reviews with a rating of 2.6 out of 5. |
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| The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Willow Bank Surgery is doing in areas that may be important to you. |
| Health Metric | Detail | Indicator |
|---|---|---|
| Cervical Screening Ages 25 to 49 | 1,531 individuals have been screened out of a possible 2,000 eligible people.A total of 76.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 69 people to hit the required 80% screening target. | 1,531 |
| Cervical Screening Ages 50 to 64 | 536 individuals have been screened out of a possible 697 eligible people.A total of 76.9% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 22 people to hit the required 80% screening target. | 536 |
| Overall number of GP appointments | 3,199 Number of appointments in Aug 2023 from a practice list size of 10,624 patients | 3,199 |
| Face to face appointments | 2,178 Face to Face appointments in Aug 2023 which is 68.1% of the total number of appointments. | 2,178 |
| Home Visits | 2 Home Visits in Aug 2023 which is 0.1% of the total number of appointments. | 2 |
| Telephone appointments | 1,019 Telephone appointments in Aug 2023 which is 31.9% of the total number of appointments. | 1,019 |
| Unknown appointments | 0 Unknown appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
| Video call appointments | 0 Video call appointments in Aug 2023 which is 0% of the total number of appointments. | 0 |
Patient Ratings | ||||||||||||
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Patient Reviews
 | By: | Anonymous |
| May 5 2021 | ||
Very poor practise now it has been taken over by Adderley Green, it wasn’t all that good before it was slipping but now my God, do they actually have doctors working there or are they all virtual, and they are not very good at that. The reception staff are not very polite when you do eventually get through on the phone.......you are number 12 in the queue, total waste of time to try and get an appointment by the time you have waited on the phone all appointments if any where there in the first place have gone,you have to tell the reception first what is the matter and she will decide whether or not a doctor needs to see you. I’m a diabetic and haven’t seen a diabetic nurse for 12 months. COVID is with us and we have to learn how to live with it but this surgery has practically closed its doors there are some things that cannot be sorted with Video call,that’s if they call. What doctors actually work there now | ||||||
| By: | Anonymous |
| Feb 1 2021 | ||
Never answer the call. Have to hang up after 30 mins. Eventually when you do get through gave no appointment. Not happened once happened on several occasions. | ||||||
| By: | Anonymous |
| May 18 2022 | ||
Have now spent 3 weeks arguing over epilepsy meds .. I have coeliacs and milk allergy as can only talk certain brand that is expensive.. but due to changes need that brand listed on prescription not brand as prescribed.. this appears to be to complex . This perscription has been backwards and for forwards in promises it’s been changed and resent, only now got it as I’ve ordered a new months meds I have had no meds for 24 hours as I write this hopefully they will arrive today | ||||||
