St Peters Hill Surgery

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    star rating
    3.5
    13 Reviews
    St Peters Hill Surgery
     15 St Peters Hill,
     Grantham,
     Lincolnshire, NG31 6QA
    Phone :
    Web :http://www.stpetershillsur..

    Email :.

    EPS : Available
    .... CQC : CQC Rating

    Status : Closed
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  • Provider Information
  • St Peters Hill Surgery is a GP Practice in Grantham and provides a list of services listed below if available. This GP practice has 13 reviews with a rating of 3.5 out of 5 and a CQC rating of Good.

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  • Provider Services
  • Learning disability health check
  • Minor surgery (removal of moles,skin lesions)
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how St Peters Hill Surgery is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 491,532 individuals have been screened out of a possible 2,167 eligible people.

    A total of 70.7% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 202 people to hit the required 80% screening target.
    1,532
    Cervical Screening Ages 50 to 64995 individuals have been screened out of a possible 1,292 eligible people.

    A total of 77% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 39 people to hit the required 80% screening target.
    995
    Overall number of GP appointments8,464 Number of appointments in Aug 2023 from a practice list size of 14,754 patients8,464
    Face to face appointments3,071 Face to Face appointments in Aug 2023 which is 36.3% of the total number of appointments.3,071
    Home Visits156 Home Visits in Aug 2023 which is 1.8% of the total number of appointments.156
    Telephone appointments4,628 Telephone appointments in Aug 2023 which is 54.7% of the total number of appointments.4,628
    Unknown appointments607 Unknown appointments in Aug 2023 which is 7.2% of the total number of appointments.607
    Video call appointments2 Video call appointments in Aug 2023 which is 0% of the total number of appointments.2


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  • Patient Ratings

    Excellent
    5

    Good
    2

    Ok
    2

    Poor
    2

    Terrible
    2

  •  Patient Reviews

    St Peters Hill Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 18 2019

    I was sent by a practice doctor to see a consultant earlier this year as I have CSS and had started to get a feeling of facial paralysis sometimes. The consultant said it was unconnected and he did not know what was causing it. I now have this feeling several times a day plus headaches so went back to the surgery. This time I saw a woman doctor. I explained what was happening and a bit about my close family background as I had never seen her before. Four members deceased over the past 6 years with various cancers including my eldest granddaughter with a high grade 4 glioblastoma brain tumour. Be positive, I was told, stop being negative. I said I was a very positive person and had only mentioned them in case there was a relevance somewhere. I told her my symptoms and that I had been given no answer to what it could be. She instantly said it was connected to my neck problem and was obviously annoyed when I answered that the consultant had told me otherwise. I also asked about what the borderline reference was on my blood test as I have had dilated kidneys from a young age. I was told that yes it referred to my kidney function but taking into consideration my age etc I was considered within the range more or less expected for me. I felt that she was annoyed that I had bothered her and had 'challenged' her authority. In fact I came away feeling none the wiser, not knowing who to believe, the doctor who insisted that my symptoms were connected to my neck problem or the consultant who said they were not. I was made to feel I'd been a nuisance. I didn't know whether to cry or be angry when I got back home but I certainly won't be going back for more. I'll just let nature take it's course and stay well clear in future.
    Original Comment Report...

    Reply from St Peters Hill Surgery
    Mon, 03 Jun 2019 14:01:38 +0100

    I am really sorry that you were unhappy with your experience at the surgery. If you would like to contact me at the practice I will happily look into the concerns that you have, if you are able to provide me with some more information. Catherine Dickinson, Practice Manager

    St Peters Hill Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Oct 28 2018

    I worked in a GP surgery for 5 years before moving to Grantham which meant having to join a new surgery. I was a little apprehensive due to previously working so closely wth the Doctors I then saw if I had any issues. However I have to say that despite the negative reviews I saw on here before joining, I have been very pleasantly surprised. The reception staff are ALWAYS very polite (considering the unfortunate reputation receptionists can sometimes get). I have never experienced this here. Every receptionist has been polite and more than helpful. I also regularly visit the nurses/health care assistants (prob seen about 5 different ones) Every one of them has been so nice, kind and considerate. I'll be honest, I did see one Doctor in which I did have a bad experience. I was quite surprised at the rude way she spoke to me. And that she didn't know the name of one of the medications I was taking. Turned out she was a partner as well, which was a little surprising. However, I just choose to see a different one next time, and they have all been very nice and helpful. Even the doctors that have telephoned after ringing for an emergency appointment, again have always been very helpful. So overall a good experience, and yes I would recommend.
    Original Comment Report...

    Reply from St Peters Hill Surgery
    Thu, 07 Mar 2019 13:22:54 Z

    Thank you for feedback. I am pleased to hear that you had a positive experience at St Peter's Hill Surgery. C Dickinson, Practice Manager

    St Peters Hill Surgery
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 25 2019

    I have been with this practice for over thirty years. The reception staff are helpful, friendly and efficient and the doctors provide an excellent, highly professional standard of care. The various health monitoring processes provided are well organised and extremely thorough and administered by kind and sympathetic staff.
    Original Comment Report...

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    St Peters Hill Surgery

    GP Practice in Grantham

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