Crossroads Medical Practice |
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2.1 
29 Reviews Crossroads Medical Practice Lincoln Road, North Hykeham, Lincoln, Lincolnshire, LN6 8NH Phone : Web :http://www.crossroadsmedic.. Email :. EPS : Available Status :
Crossroads Medical Practice is a GP Practice in Lincoln and provides a list of services listed below if available. This GP practice has 28 reviews with a rating of 2.1 out of 5. |
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Patient Reviews
 | By: | Anonymous |
| Sep 4 2019 | ||
My visit to see a Doctor in April this year for a shoulder issue, the Doctor examined me and said he would arrange for a scan, this decision was overused by an other, for what reason I do not know, Instead of a scan was sent for an x-ray , not conclusive, then Physio, no better, took tablets for three weeks to help with pain and discomfort, just this month had an appointment at Hospital to see a specialist, now I have been told that a scan will be organised, five months and lots of pain and discomfort later I am back to square one and having a scan, could be a month or more yet, why was the initial doctors request for me to have a scan dismissed? | ||||||
| By: | Anonymous |
| Apr 26 2019 | ||
This practice used to be amazing. Keyword being "used." This has been my family's doctor for years and when a now-retired GP was there, it was great. But now this practice is shameful. I have had multiple instances of this practice interfering with my care from other specialised parts of the NHS for no reason. These delays which amounted to no change and I ended up where I was supposed to be. And because of a lack of care from the secretary team and not sending my referral for an entire month (i know this because I called the clinic to find they haven't received it, to which I had to call Crossroads to get them to send it again). It has now added an additional six months wait time to the care I desperately need but the practice is unable to provide. Trying to get an appoint is nearly impossible without the multiple people trying at once due to a lack of people answering the phone. And the worst part is if I transfer to another clinic while I am one a very long waiting list, I know for a fact that if Crossroads receives my appointment they will not send it to the replacement practice, because as explained before, they couldn't even send the information the Clinic requested on my behalf. So I move there is a high likely hood I will miss my appointment window because of a lack of care from members of staff. There has been only one doctor in the past two or so years that has been a good caring doctor but there have been many disrespectful and horrible ones that shouldn't look after patients. I am caught in the worst situation that if I abandon this practice and find a better replacement I will fear that I will never get the care I need. If you are looking at the practice don't waste your time with them, because they will waste your time. I am writing this review now because I have been informed that as mentioned above, my specialist clinic has dramatically increased the waiting time for my care. So if the paperwork was sent on time and not delayed a month, I would be seeing the Specialist clinic this year. Not next. Disappointment is not the word, it is heartbroken. | ||||||
| By: | Anonymous |
| Feb 21 2019 | ||
An instance on 1 bad experience- there are more!!
Received a telephone call from the survey to say the doctor would like me to make an appointment regarding some test results he had received back.
Phoned the surgery the following morning as I was told to do, only to be told that there are no doctors in only 2 nurse practitioners. Ok, I’ll make an appointment with one of them. “What is it for” I am asked. I explained the phone call I had received, to be told there are no appointments available at all that day. Within the space of 6 minutes all appointments had been taken. I’m told the only pre-bookable appointment is a week away!
The attitude of the receptionist was awful. Very unhelpful. Had to keep putting me on hold as she didn’t know what to do.
I am so disappointed with this place, I have been a patient here for years but the decline is noticeable and is getting worse.
I am now moving surgeries due to this, which I didn’t really want to do as it is convenient for me, but I see no other alternative. | ||||||
