Railway Medical Group

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  • Provider Information
  • Railway Medical Group is a GP Practice in Blyth and provides a list of services listed below if available. This GP practice has 42 reviews with a rating of 3 out of 5.

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  • Provider Services
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  •  Provider Performance
    The table below is a standard list of gp practice metrics that are complied annually for practices in England. You can use this list to see how Railway Medical Group is doing in areas that may be important to you.
    Health MetricDetailIndicator
    Cervical Screening Ages 25 to 492,844 individuals have been screened out of a possible 4,204 eligible people.

    A total of 67.6% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 520 people to hit the required 80% screening target.
    2,844
    Cervical Screening Ages 50 to 641,628 individuals have been screened out of a possible 2,320 eligible people.

    A total of 70.2% of possible patients have been screened which is below the 80% requirement. The GP practice needs to sceen another 228 people to hit the required 80% screening target.
    1,628
    Overall number of GP appointments13,711 Number of appointments in Aug 2023 from a practice list size of 27,006 patients13,711
    Face to face appointments7,966 Face to Face appointments in Aug 2023 which is 58.1% of the total number of appointments.7,966
    Home Visits393 Home Visits in Aug 2023 which is 2.9% of the total number of appointments.393
    Telephone appointments5,158 Telephone appointments in Aug 2023 which is 37.6% of the total number of appointments.5,158
    Unknown appointments1 Unknown appointments in Aug 2023 which is 0% of the total number of appointments.1
    Video call appointments193 Video call appointments in Aug 2023 which is 1.4% of the total number of appointments.193


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  • Patient Ratings

    Excellent
    15

    Good
    2

    Ok
    4

    Poor
    10

    Terrible
    12

  •  Patient Reviews

    Railway Medical Group
    Review SourceBy:Anonymous
    Rating:..Star Rating
    May 19 2022

    My medication has been stopped 3 times in the last year. It's simple cream that I desperately need for my skin and is only available otc. I'm assuming this is because of the cost of the item. I work so therefore I'm unable to call at 8 in the morning. The opportunities I have had to call I've been on hold for 30 minutes only to be told that there are no more appointments available. This is the only chance I have to get an appointment and I can't get 1. I really don't understand what I'm supposed to do. Also this Surgery almost killed me a few years ago by misdiagnosis. I had Pneumonia and was told on multiple occasions that it was just a chest infection. Not good when they are the people we depend on.

    Railway Medical Group
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Sep 11 2019

    I have recently moved back to Blyth from Newbiggin and can’t say enough about the caring and brilliant service I have received from one doctor in particular and receptionist at Newsham surgery. Can’t mention any names but they know who they are. I have received a 5* service and have been treated with dignity and respect and the utmost care Thankyou Railway Medical. A big thank you to receptionist at Newsham surgery who helped a lot when I moved from Newbiggin-by-the-Sea to Blyth and particular doctor who helped with my hip problem as I have had a stroke leaving weak left side and a lot of pressure on right hip. Can’t thank them enough for all their help and support since April, nothing is too much trouble and have been well looked after. I recommend this surgery to anyone service is outstanding
    Original Comment Report...

    Reply from Railway Medical Group
    Tue, 01 Oct 2019 13:56:42 +0100

    Thank you for taking the time to post. It is very kind of you to post your comments and I am delighted that we have been able to offer you a good service. Newsham surgery is branch surgery which offers a close point of access to our Newsham patients. It also has the new mural painted by a splendid local artist! Thank you for posting.

    Railway Medical Group
    Review SourceBy:Anonymous
    Rating:..Star Rating
    Jun 27 2019

    How come you get told if you need to see the doctor you need to phone at 8am the same morning, i was on hold for 33 minutes and when i got through they told me they got nothing for today or tomorrow, then hung up on me, its a disgrace the system they got at newsham surgery. my wife is suffering from depression and needs to see the doctor, i did not even get the chance to explain when they hung up on me, disgraceful.
    Original Comment Report...

    Reply from Railway Medical Group
    Fri, 06 Sep 2019 16:51:08 +0100

    I am very sorry that you have experienced such poor service. I would hope that your wife has now been seen and helped but I cannot defend you having has your call disconnected. I can only apologise and hope that the next time you ring you will be treated better. the practice manager will be made aware of this. Thank you for posting.

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    Railway Medical Group

    GP Practice in Blyth

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