The Good Care Group

Good Care Group is first class service. Their carers are good people and well-trained. They also do an excellent job of monitoring the situation constantly to be sure things are as they should be. I would highly recommend this service. I am basing this on two years experience.

Once again thank you for so much for all the kindness and TLC that you gave to Mum. We cannot express how much it has meant to us to be able to walk away and know that that Mum was left in such safe, loving hands and with someone we could trust and rely on.
Original Comment Report...

I cannot tell you what a difference the carer has made. As you can imagine, it was very stressful organising for R to go into a home, from social workers and doctors to the mental health team, but we did it. And we is the correct word. The carer is one of the loveliest, kindest people I have ever met. She very quietly and professionally just got on with the job in hand. When I was busy out at various meetings with banks, funeral directors etc I would come back to the house cleaned from top to bottom, washing done and lunch prepared. Having organised for R some years ago to go into a home for 2 weeks to give respite for my father, I dreaded her reaction because, on that occasion, she was furious. She shouted and screamed and it was just a horrible experience. However on the morning of her departure this time, the carer put on Rs favourite CD, went in to see her when the ambulance guys arrived and said we are going on an adventure today, theres two lovely young men downstairs too. R was delighted. They were even giggling coming down the stairs. A very different experience to that of some years previously. It was obviously a stressful and nervous experience for the carer too but this was well hidden from all concerned. Her sensitive nature knows exactly what to say and when. She is 100 percent professional, knows what she is doing and made a real impact on both R and my father, who was very undemonstrative. For my father to ask her back over the Christmas and New Year period is unheard of, but she obviously made a huge impact on him, having seen how good she was with R. I think she is a a little treasure and I sincerely hope she continues to work with The Good Care Group for many years to come. Thanks again for sending her my way, I really could not have done all that we have without her and would have been really overwhelmed.
Original Comment Report...